Windows 7

Question

Busy mouse cursor icon won't go away

by jprahn79 / December 21, 2012 5:02 AM PST

Greetings,

I browsed a couple of other thread and it was recommended that I start my own, so here goes:

Windows 7
Pentium Dual-Core E5500 2.8 Ghz
6 GB memory
1 TB hard drive, 15% used

In the past couple of weeks, I've noticed the spinning icon next to my cursor pop up about every ten seconds. It spins for a few seconds, then goes away. There's no other noticeable impact on my system. I can't really match this with any system change that I can remember. I did just subscribe to a cloud backup service.

Opening Task Manager, here are the tasks being ran by the System:

SearchIndexer
taskeng
svchost
SDUpdate
MOBKbackup
IAANTmon
SDUpdSvc
mfefire
mcshield
UpdaterService
syncagentsrv
SDFSSvc
afcdpsrv
schedul2
rundll32
spoolsv
McSvHost
mfevtps
GregHSRW
rundll32
svchost
winlogon
MOBKbackup
crss
MOBKbackup
wininit
csrss
svchost
lsass
lsm
smss
services
System
System Idle Process [which accounts for 95+ of the CPU time, which I understand is normal and healthy}

Thanks for any input. I can see from the list already that there are some oddities.

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All Answers

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Answer
I now you can change cursors
by DChrisL / December 21, 2012 5:49 AM PST
Start to Control Panel , Right click Mouse. There many different cursors to choose from, select one that is ot the cursor you are using. Darrell PS - In other parts, you can speed or slow down trails, if you use a scroll button how many spaces do you want to skip, I have 3. You can hide your pointer, mine is in the middle, enhance poiter prescision, display or no display pointer trails ( I'm unchecked), hide pointer when typing & show pointer when I press the Ctrl key. These are pointer options tab. Under Buttons in the first tab is: Enable QuickLock, enables you highlight or drag and drop with out holding the mouse button. To set, briefly press the mouse botton. To release, press the mouse botton again. Double Dclick Speed, I ahve that set a little more to thr right. You can change the scemes for different pointers under Pointers. There are Aero and black & white pointers. Darrell
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Answer
As a start..
by Carol~ Forum moderator / December 21, 2012 7:10 AM PST

It may not be necessary, but I would first run a quick scan with Malwarebytes Anti-Malware. It's free and shouldn't take much time.

ONLY after a quick glance with little time available Sad ...

Do you see 'crss' listed in the Task Manager? Or is it a typo? The csrss process listed below it is legitimate and can be found in your System32 folder. (C:\Windows\System32\csrss.exe)

Also have a look at "What is SearchIndexer.exe and Why Is It Running?" You can try stopping the service as described, to see if it makes a difference.

Best of luck
Carol

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You're correct
by jprahn79 / December 21, 2012 8:27 AM PST
In reply to: As a start..

It's csrss, not crss.

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Answer
I see Spybot and Mcafee. A known toxic combo.
by R. Proffitt Forum moderator / December 21, 2012 7:14 AM PST

We've seen Mcafee not play well with others (other protection software) and above I spot one of the usual combos that result in very odd problems.

Bob

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This predates the Spybot
by jprahn79 / December 21, 2012 8:25 AM PST

As a matter of fact, I installed Spybot to see if that couldn't fix the problem.

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Mcafee and other things.
by R. Proffitt Forum moderator / December 21, 2012 8:37 AM PST

The conflicts are reported often. I can't know them all but you should use MSCONFIG to turn off what you can until you find it.

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