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browser you are using is not currently supported. Disqus....

by caktus / July 20, 2013 4:50 AM PDT

Does anyone have any idea why I often get these errors and how I might avoid them?

Sorry, the browser you are using is not currently supported. Disqus actively supports the following browsers:

* Firefox
* Chrome
* Internet Explorer 8+
* Safari

Another error I often get is:

Internet Explorer cannot display the webpage

What you can try:
You are not connected to the Internet. Check your Internet connection

Retype the address.

Go back to the previous page.

Most likely causes:
•You are not connected to the Internet.
•The website is encountering problems.
•There might be a typing error in the address.


The error messages only apply to parts of web pages. None of the suggestions in the error messages help. The errors occur on nearly every page I visit, even CNET pages.

I am using IE 10 on a 64-bit Gateway machine and 64 bit version of Windows 8. I use avast!, Malwarebytes and the Windows firewall. All updates and definitions are current.

IE 10 came with the preloaded Windows 8 and cannot be downgraded to an earlier version so needless to say, I hope IE 10 is not the culprit.

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All Answers

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If I compare to my setup.
by R. Proffitt Forum moderator / July 20, 2013 5:18 AM PDT

It's a near stock Asus laptop with Windows 8 64 bit but I didn't try IE at all. They lost me over a decade ago so let me share a few items.

1. I set my system up to use Google DNS.
2. I have Chrome, Firefox and SeaMonkey browsers.
3. Avast free for the antivirus.

Seems fine here.

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by R. Proffitt Forum moderator / July 22, 2013 2:31 AM PDT

If I blocked such in the hosts file the web pages should take a lot longer to load. I've done that before and looked into better solutions such as AdBlock+ which gets the block without the issue of long waits.

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Just a thought
by MarkFlax Forum moderator / July 20, 2013 5:50 PM PDT

I agree with Bob. I stopped using IE many moons ago.

But I do have just a thought. Have a look at this discussion in the Windows 8 forum;;threadListing

On the face of it, not the same problem as yours, but he found his own solution;

"Problem solved. It was a "compatibility view" issue on my Windows 8 machine"

May be your problem has the same simple solution? Either turn off IE 10's Compatibility View if it is turned on, or turn it on if it is turned off.


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RE: Google DNS/compatibility view
by caktus / July 21, 2013 10:02 AM PDT
In reply to: Just a thought

I tried enabling Compatibility View. It seems to help but not completely. Some of the frames and images that don't load seem to be related to ads from doubleclick which is listed in my Hosts file. So I guess it at least some or maybe all of the problems are really of no consequence.

Chrome, Firefox & Opera seem to be a turn-off for me. I might give SeaMonkey a shot.

I' m trying to stick with K-Meleon 1.5.4. It's the latest stable version of K-Meleon . I really want to stay with KM because there are so many great and easy ways to customize it with out causing any problems. But it seems the dev's aren't able to dedicate much time to it lately and the later versions, 1.6 and 1.7, are kind of stagnant right now.

Before now I had never heard about Google Public DNS. It was a bit tricky to change the DNS settings on this Windows 8 but I managed to work it out. It really makes a big difference in page loading time.

Thanks Guy's.


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I'm guessing
by MarkFlax Forum moderator / July 21, 2013 8:35 PM PDT

that the K-Meleon developers haven't yet caught up with Windows 8 yet. Did you have a look at their web site to see if they had any comments or news about any problems with Win8?

Still, glad to see the Google DNS helped.


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RE I guess
by caktus / July 22, 2013 2:25 AM PDT
In reply to: I'm guessing

Just checked the forum last night and this morning. Doesn't seem to be anything new lately. Rather than Windows 8, I think it's just that the dev's who donate thier time to the project are just busy with other parts of their lives.

KM has a "Send page to IE" feature in it's context menu so it's easy and quick to switch browsers in mid-stream but like Bob, I rarely use IE. Well, unless I have no choice. Actually, since I use a broadband connection now, IE is much faster than previously but IE is very restrictive where as I can customize KM hundreds of different ways. I've always wondered, if KM can accomplish this, why can't IE?

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