Sony forum


Bravia Picture Problem - Need HELP!

by Taesonline / April 26, 2013 6:56 AM PDT

I have a SONY BRAVIA model KDL52XBR9. Recently,
a translucent dark band, covering about one-quarter of the screen on the bottom, has appeared when I turn the
set on - sometimes it quivers. It goes away after about
five-ten minutes but I am worried that something is about go really bad.

Has any experienced this? If so, what needed to be done to stop this problem.


Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Bravia Picture Problem - Need HELP!
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Bravia Picture Problem - Need HELP!
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Sounds like one of the usual failures.
by R. Proffitt Forum moderator / April 27, 2013 9:26 AM PDT

You see that effect on sets that were moved recently. It's not user serviceable and the cost tends to be as much as a new set. If you want to read more, use google and read in avsforums. Sorry to read about your loss.

Collapse -
Get in touch with Sony.
by peterap84 / May 26, 2013 11:16 AM PDT

Sony will replace your model TV with a refurbished one:

I have been having a problem with my KDL52XBR9 for some time also. I actually bought an extended warranty from Sony after buying the TV online. Last year, I started getting a vertical line in the middle of the screen on an intermittent basis but is now more regular. Called Sony extended service, the service guy came out, couldn't fix it and never called back. We had to call Sony back before the service people said it there was a recall on the flat screen and washed their hands of it. I have a warranty they never honored and won't refund. I can get the same deal with a refurbished one but I wonder how long it will last given the number of problems with this model. I have complained to Sony and they say call the warranty people. I call them and they say call Sony. I spent extra money on a Sony XBR plus an extended warranty and am not happy with Sony. Guess it is time to do some research and buy another brand.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Free trip to the Grand Prix

Don't miss your chance to win a trip to the Formula 1 Grand Prix in Monaco for you and a plus-one.