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blue screen with problem message

by mikeytua / July 27, 2011 7:27 PM PDT

this how goes the message...
A problem has been detected and windows has been shut down to prevent damage to your computer.

If this is the first time you have seen this Stop error screen, restart your computer. If this screen appears again,follow these steps:

Check to make sure any new hardware or software is properly installed. If this is a new installation, ask your hardware or software manufacturer for any windows updates you might need.
If problems continue, disable or remove any newly installed hardware or software. Disable BIOS memory options such as caching or shadowing. I f you need to use safe mode to remove or disable components, restart your computer, press F8 to select Advances Startup options and then select Safe mode.

Technical information:
***STOP: 0x0000c1f5 (0x00000000,0x00000000, 0x00000000, 0x00000000)

any one please help me,thank you and please guide me step by step because im new with this lap top compaq presario b1200 window vista .thank you

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Re: blue screen
by Kees_B Forum moderator / July 27, 2011 7:29 PM PDT
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hi kees
by mikeytua / July 27, 2011 8:09 PM PDT
In reply to: Re: blue screen

any ideas if i send it for repair how much it is cost???

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Re: repair
by Kees_B Forum moderator / July 27, 2011 8:29 PM PDT
In reply to: hi kees

The repair mentioned in http://support.microsoft.com/kb/946084/en-us is free (if it applies and if you do it yourself).

If it's something else it depends on what it is, how fast they find it and if there's hardware involved.

Kees<span id="INSERTION_MARKER">

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Blue Screen Error
by michelsmith / August 7, 2011 7:31 PM PDT
In reply to: Re: repair


If you consistently see a laptop blue screen error message and are sure there is no hardware problem; perhaps re-installing your operating system would be a good option.

Other factors, such as low disk space and Windows getting crashed can also be another reason.

In order to prevent laptop blue screen error message, you could simply re-install the operating system.

In addition to this, the replacement of RAM can also be an effective solution.

If the RAM of your laptop does not function properly, then there are chances that the laptop might display the blue screen error message.

So, you should try replacing the RAM of the laptop in order to get rid of this error.

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