Computer Help forum


Blue screen during AMD Catalyst update

by Crillowned / February 25, 2013 2:46 PM PST

So, i was installing the AMD catalyst 13.1 update when my computer crashed witha BSOD. I thought no biggy, restarted the system and this time crashed on start up. Having a similar problem before, i simply launched safe mode uninstalled the driver software and device through device manager and control panel. I restarted the computer, then uninstalled all AMD programs through control panel, went back to safe mode and did a driver sweep. So i reinstalled the drivers from online and rebooted. Yet again the same BSOD on start up. (i used this source in order to remove all the corrupt files: [...] vers.html)

I have a few more options to explore : first im going to do the same steps i stated above but install the drivers from the disk supplied with the graphics card(s) (Im using two Sapphire 6870s in crossfire), download it again or try a system restore and if worse comes to worse restore a week old backup from my external drive (i lacked sufficient space to create a system image would could be problematic).

Any suggestions for making this fix any easier?

Post a reply
Discussion is locked
You are posting a reply to: Blue screen during AMD Catalyst update
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Blue screen during AMD Catalyst update
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
You need to get a blue screen minidump reader
by sonymaster101 / February 25, 2013 11:15 PM PST
Collapse -
Just a thought.
by R. Proffitt Forum moderator / February 25, 2013 11:38 PM PST

That sounds like a video driver update. Sometimes it requires the motherboard chipset drivers to be current before the video update or crash.

However the lack of disk space could have been the clue here. I see this is a gamer's setup so set it up so it works and tell the client to stop updating.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


Big screens for the big game

Still looking for the best TV deals ahead of Sunday's game? Here are our top three big screen picks.