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Blue line across bottom of the screen

by caitarou / October 22, 2009 7:10 AM PDT

I have a Samsung 50" led DLP, the HL-T5087S, to be exact. I have a Sony PS3 80gb as my blue ray player, and am running an HDMI cable straight from the PS3 to the TV.

I bought Transformers 2, and noticed a bright blue/white line across the bottom of the screen, slightly wider on the bottom right. It was there the entire time, on the menu screen and the black widescreen bar. I hadn't noticed it before, so I also tried my copy of the The Watchmen, and the line was still there. Not as wide, and more white than blue, but still present.

The line is not there when watching hi def channel through dish network, playing PS3 games, watching standard DVD's, or standard def TV channels.

To be honest, I am not sure if this is a problem with my PS3, the TV, or possibly the cables, but thought I would start here.

Thanks for any help that you can provide.

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Blue line across bottom of the screen
by Samsung_HD_Tech Samsung staff / October 22, 2009 7:39 AM PDT

caitarou,

It almost sounds as if the picture was knocked out of alignment. Assuming all of your inputs are different and that it's not a cable issue, it may be remedied by a simple adjustment, however it will likely require a technician.

--HDTech

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re: Blue line across bottom of the screen
by caitarou / October 22, 2009 7:48 AM PDT

My setup is like this:

Dish DVR, PS3, and XBox360 are individually plugged into the three HDMI ports in the TV. From the TV out, I am running an optical audio cable to my receiver.

If the picture was out of alignment, why would it only be Blu Ray movies from my PS3? Just asking for reference I guess, not trying to be rhetorical. If the picture was out of alignment, I would assume that it would be there for anything that I run, but the line isn't there for PS3 games, the XBox, or anything from dish, just blu ray discs.

The more I think about it, the more confused I become. Thanks so far for the help!

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re: Blue line across bottom of the screen
by Samsung_HD_Tech Samsung staff / October 22, 2009 7:47 PM PDT

caitarou,

I thought it was happening to other devices, and I wasn't sure what you were playing Blu-Ray discs with. Sorry for not following.

If it's just the game console that it's happening on, it seems more isolated to the source or the cable, if all of the other inputs are working correctly. I just don't have a definitive answer on this, but if one out of 3 or 4 sources is the only one with the issue, it would point to the source.

--HDTech

--HDTech

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