Phones forum

General discussion

BlackBerry Bold 9700 WiFi Issues

by makram74 / June 27, 2010 9:45 PM PDT

I have a wireless router(EUSSO) at home, and i use a wireless network(internet@makram with WEP security) to access the internet through my laptop.
2 days ago i got a "BB Bold 9700 v5.0.0.593" as a gift from my sister with a normal SIM card(i can only dial and receive calls likewise send and receive SMS messages).
I follow the user guide instuctions and set up a Wi-Fi network(scan for networks, enter WEP key, save profile), then i modify my browser configuration(Hotspot Browser- Browser Identification: Firefox).
My BB detected the wireless network but i couldn't browse the internet.
Please help me, i've been working and googling for 2 days to solve this issue(Error message: unable to connect to the internet, please try again later- If the problem persisits please contact your service provider).

Post a reply
Discussion is locked
You are posting a reply to: BlackBerry Bold 9700 WiFi Issues
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: BlackBerry Bold 9700 WiFi Issues
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
WEP does that to many.
by R. Proffitt Forum moderator / June 27, 2010 9:49 PM PDT

It will connect even with one character off. I've watched folk do this for years so move to WPA PSK on the router so when the password is wrong you don't lose time.

Collapse -
Wi-Fi question
by annie524 / June 29, 2010 5:33 AM PDT

Sorry, I am still very stupid about all of this and am just now on the verge of getting my first smartphone. I am with Verizon and they are suggesting the Droid to me but I have many happy friends with BlackBerrys. Several have the Tour and I understand the Bold is the upgrade to the Tour? I assumed I would have to buy the Data package for $29.99 - if I do that then I don't have to worry about wi-fi right? Do you not have a data package?

Collapse -
BB bold data package
by makram74 / June 30, 2010 3:48 AM PDT
In reply to: Wi-Fi question

No i don't have a data package, and if you buy one you don't have to worry about wifi and router problems.

Collapse -
by annie524 / June 30, 2010 3:58 AM PDT
In reply to: BB bold data package

I am heading into Verizon this afternoon for BB Bold 9650 - I am excited and nervous and will surely have many more questions on this forum!

Collapse -
protected wifi setup
by Jsucool76 / July 6, 2010 4:57 AM PDT

running late here, but i have a bold 9700 and i'm pretty sure when i set up my wifi it required "protected wifi setup", so i had to go into my router and enter protected wifi setup, and then enter the numbers that were displayed on the phone, into the router menu, then my wifi proceeded to work.

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.