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Black 1" wide line on right side of display on start-up

by frustratedguy / December 10, 2012 11:18 PM PST

My two year old Aspire AS3810TZ-4806 has an approx. 1" wide black line down the right side of the screen when I boot it up. It doesn't happen every time but over 70% of the time. I have found that some of the time if I remove the battery when the computer is still on and then re-insert the battery and re-boot the problem will correct itself. Is this a software or hardware problem? Anyone else have this issue? Any help would be appreciated.

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All Answers

Best Answer chosen by frustratedguy

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Removal ot the battery when on is not a good thing.
by R. Proffitt Forum moderator / December 11, 2012 12:10 AM PST

That and slipping in back in under power could finish this laptop off. Your machine, your choice.

If a re-boot doesn't clear it and you see it under an OS that boots from CD or USB (Ubuntu for example) then it's a hardware issue.
Bob

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Screen issue
by frustratedguy / December 11, 2012 1:57 AM PST
Thanks for the quick advice. I really appreciate it. I guess I'll be taking it to a repair guy.
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Answer
Screen issue
by pgc3 / December 11, 2012 12:30 AM PST

When this happens, if you move the laptop screen (physically) is there any effect? It sounds more like a hardware issue than software. It could be a connection issue between screen/MB. Likely the best thing to do would be to take it to a shop and have it looked at, with any luck it might turn out to be a fairly minor issue. Laptops are really tricky to work on and unless you have a fair amount of expertise it is not a good idea to start tearing one apart, that can get very messy very fast. Good luck!!

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Blac line on screen issue.
by frustratedguy / December 11, 2012 2:00 AM PST
In reply to: Screen issue

I want to thank you and Bob for answering my probably ignorant question. I always appreciate communicating with those who know the subject and provide good common sense suggestions. Thanks again.

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