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Bi-Directional Music-on-Hold Device?

by schwine2 / March 22, 2009 4:25 AM PDT

I'm looking for a Music-on-Hold Device that is bi-directional.

Here is the reason: I need to transfer audio content directly from my
digital telephone onto my Mac computer. Note that my telephone has an answering machine built into it, but I don't have the PBX system.

So I'm using the Music-on-Hold box as a way to do the transfer. Once on my computer, I'll work with the audio content as an mp3 file.

I've been looking at the OHP 6500 Music-on-Hold unit, but I'm not sure if it's bi-directional or not.

Note that I don't have the 3CX VOIP Phone System, but I haven't been able to find a more suitable forum for my question.

Thanks for any tips.

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Software equivalent
by cliffgolt / November 30, 2009 2:03 PM PST

Hi there,

Maybe you can opt for a software equivalent to set your music on-hold system instead of using a bi-directional device. But search for Music Tel Net a device that can also be LAN connected.

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Bi-Directional Music On Hold
by sdmarc / April 8, 2010 2:12 AM PDT

Can you clarify what you mean by bi directional? Most music on hold players have a single RCA output, intended to plug into a music on hold port on a pbx phone system. Those music on hold players output audio only.

On hold players like the OHP 6500 you mention essentially patch the audio into your phone lines while a call is holding. The 6500 uses the existing hold button on most standard (non-pbx) phones, in conjunction with a little dongle that connects to the curly handset cord.

If you're just trying to record content from a phone call, you can do that with either a call recording service, or you can physically connect a phone patch device (like the TR-70) and run the audio jack to the mic input of your Mac. Hope that helps, but if I missed the mark on what you're trying to do, just let me know.

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OHP 6500 Music On Hold Device
by sgorick / May 30, 2010 9:28 PM PDT
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On Hold Message Player
by sgorick / June 7, 2010 11:45 AM PDT

I forgot to mention one other thing. The OHP 6500 is a pretty good
<a href="">on hold message player</a> for the money.

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