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Been trying to install update for Solsuite for 3 days

by northerncitylady / April 30, 2013 3:36 AM PDT

Hi I've had the solitaire game Solsuite for a few years. I've been trying to down the newest update on my windows 7 and also duo operating system Ubuntu with no luck on either one. I keep getting the TRIAL version, even though I clicked on the link that said 'click here' if you are already a customer.
Customer service is great..very patient...and have tried over and over to help me, but with same results...just the trial version, and even sometimes saying activation numbers were not right (though I copied and pasted them for accuracy). I'm not a huge game player, but this version enables you to use your own photos for backgrounds and cards, and I just really LIKE it. It is made in Italy. I googled and saw others had similar problems. HELP!!!! Thank you

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All Answers

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Answer
Re: game
by Kees_B Forum moderator / April 30, 2013 6:38 AM PDT

How can we help if even the maker can't help?

Kees

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Reply
by northerncitylady / April 30, 2013 8:25 AM PDT
In reply to: Re: game

I was just hoping that SOMEONE somewhere out there may have had similar problems and solved them.

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Answer
Please contact our support team

Hi,

This is not the correct place to ask for technical support.

I kindly ask you to contact our support team at:
http://www.solsuite.com/support/help_form.htm

They answer to support emails very fast 24/7/365

Thanks.
Ted
TreeCardGames

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