How To forum

Question

Been trying to install update for Solsuite for 3 days

by northerncitylady / April 30, 2013 3:36 AM PDT

Hi I've had the solitaire game Solsuite for a few years. I've been trying to down the newest update on my windows 7 and also duo operating system Ubuntu with no luck on either one. I keep getting the TRIAL version, even though I clicked on the link that said 'click here' if you are already a customer.
Customer service is great..very patient...and have tried over and over to help me, but with same results...just the trial version, and even sometimes saying activation numbers were not right (though I copied and pasted them for accuracy). I'm not a huge game player, but this version enables you to use your own photos for backgrounds and cards, and I just really LIKE it. It is made in Italy. I googled and saw others had similar problems. HELP!!!! Thank you

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Been trying to install update for Solsuite for 3 days
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Been trying to install update for Solsuite for 3 days
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Answer
Re: game
by Kees_B Forum moderator / April 30, 2013 6:38 AM PDT

How can we help if even the maker can't help?

Kees

Collapse -
Reply
by northerncitylady / April 30, 2013 8:25 AM PDT
In reply to: Re: game

I was just hoping that SOMEONE somewhere out there may have had similar problems and solved them.

Collapse -
Answer
Please contact our support team

Hi,

This is not the correct place to ask for technical support.

I kindly ask you to contact our support team at:
http://www.solsuite.com/support/help_form.htm

They answer to support emails very fast 24/7/365

Thanks.
Ted
TreeCardGames

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Big stars on small screens

Smosh tells CNET what it took to make it big online

Internet sensations Ian Hecox and Anthony Padilla discuss how YouTube has changed and why among all their goals, "real TV" isn't an ambition.