LG forum


BD670 Blu ray disk problem or something else.

by pikespeakbob / May 15, 2012 4:20 AM PDT

When playing the Blu ray version of "Rio" it stops or freezes at certain points in the movie then shuts off the player, the tv and the stereo receiver. When I turn everything back on again the volume level of the stereo has been turned down to "0" and requires the volume to be turned up.
The disk is clean but I have cleaned it several times just to be sure. Other Blu Ray disks seem to be OK, so not sure if it's the "Rio" disk or something else. Again, the strange part is the shutting down of the player, tv and stereo receiver at the same time when the problem happens.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: BD670 Blu ray disk problem or something else.
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: BD670 Blu ray disk problem or something else.
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
Well, it has issues.
by R. Proffitt Forum moderator / May 15, 2012 4:31 AM PDT
Collapse -
LG player follow up
by pikespeakbob / May 19, 2012 4:30 AM PDT
In reply to: Well, it has issues.

It looks like it just might be a LG issue as you suggest, it plays without any problems on my samsung Blu-Ray player, will try and contact LG to see if they have any suggestions. I am using the latest firmware update on the LG player and now see that it's no longer being offered on the LG site, seems to be a discontinued model.

Collapse -
LG response to problem
by pikespeakbob / May 21, 2012 6:12 AM PDT
In reply to: LG player follow up

Below is the response received from LG, looks like you were correct R. Proffitt in your analysis of the problem.

------Reply to Your Inquiry-------

Hi Mr. Elliott,

Thank you for contacting LG Electronics.
I will be happy to assist you today in regards to your email inquiry.
You are correct there is a copy protection on Rio.
LG is aware of the problem of the playback of Rio.
We are working on a software to enable the playback of Rio.
Please continue to watch our website for the software that will fix this.
I hope my information has been helpful to you.

Best Regards,
B. Maroney
LG Customer Service

Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions

CNET Holiday Gift Guide

Looking for great gifts under $100?

Trendy tech gifts don't require a hefty price tag. Choose from these CNET-recommended useful and high-quality gadgets.