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BD-P3600: How do I "log out" of Pandora and Netflix?

by rottenchops / June 1, 2009 10:30 AM PDT

Hi,

I bought an "open box" BD-P3600 - it had been used and then returned to the store. Whoever bought it originally activated Pandora and Netflix before returning it - the first time I ran Pandora and Netflix I was not prompted to activate the accounts. How do I make the unit forget the original owner's account information so that I can link it to my own accounts?

Thanks

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BD-P3600: How do I "log out" of Pandora and Netflix?
by Samsung_HD_Tech Samsung staff / June 1, 2009 10:37 AM PDT

The best way to do it is to log into your Netflix account, go to "Contact Us" (1-866-716-0414) and they may be able to assist you in setting up the machine. You might try to reset the player itself by holding down the FF button for 15 seconds (varies by model) and that should reset the settings as well.

Keep me posted.

--HDTech

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I'm going to return it...
by rottenchops / June 1, 2009 1:00 PM PDT

Hi, thanks for the reply.

I did try resetting the unit, and it worked for Netflix, but not Pandora (which I am actually more interested in). After trying for a while, the wireless connection suddenly stopped working altogether (it fails the last test in the network diagnostic). I tried a few things, like changing the wireless network SSID to include only alphanumeric characters, resetting my router, and reverting to a very basic network configuration, but it refuses to work anymore. I have 3 computers and a game console on my network, and it all works fine. I've also noticed that the wireless reception on this unit is very poor compared to my other devices. All indications are that this unit is either broken or the wireless implementation is buggy. In any event, I'm going to return this one and look for something else.

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I'm going to return it...
by Samsung_HD_Tech Samsung staff / June 2, 2009 7:20 AM PDT

rottenchops,

Do what's best for you. We happily advocate that here.

Good luck, and if we can help in the future, please let us know.

--HDTech

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