Samsung

Question

BD-F5900 Bad audio sync streaming from internet WiFi

by RebDen / December 26, 2013 7:24 AM PST

Getting audio delays and drop out when trying to stream video content from the Internet via WiFi. Audio signal drops on both low res inputs and HD inputs. WiFi verified to be 20 MPS or better. Video always top quality. Video out via HDMI to Epson 8500ub projector. Audio data out via optical fiber. When audio cuts out you can see the signal drop on the audio processor display.
Blu-Ray discs work great. No issues.

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All Answers

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Answer
WiFi can be a problem
by R. Proffitt Forum moderator / December 26, 2013 8:03 AM PST

Remember that anyone can turn on a cell phone's wifi and it's searching can block this link. If you want great performance, get wired.

I'm unsure if your IT covered this. We know the folk that sell this tend to gloss over the issues.
Bob

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Answer
Re: BD-F5900 Bad audio sync streaming from internet WiFi
by Samsung_HD_Tech Samsung staff / December 30, 2013 10:23 PM PST

Hi CrabcakeDan,

Bob is correct that the next step will be a wired connection. Let me know if the audio delay continues with a wired connection.

Regards,
HD Tech

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Hard Wire Connection
by RebDen / December 31, 2013 3:49 AM PST

Greetings and Happy New Year.

I gathered necessary cabling to enable a hard wire connection to the F5900. The hard-wire connection worked fine.

So I juiced up the WiFi another 10Mps and have 30Mps (or more) consistently and the problem has been eliminated. I will install an 802.11n router and get another 10Mps from that improvement over WiFi and I think that will be adequate overhead.

The WiFi connection for the F-5900 is dedicated and password protected so no other devices can borrow the bandwidth.

Based on my understanding that should do it.

Cheers
CrabCakeDan

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