Thanks for your message. But just so you know, I support US products and customers. And from what I can tell, this model is for UK. (Correct me if I'm wrong.) So if you want the most accurate information, here's the Samsung UK portal for support on that product: http://www.samsung.com/uk/support/model/BD-E6100/XU
Hope this helps you!
Not sure if this is the right place to ask but I have problems with the BBC iPlayer app since the 1052 software upgrade on my Blu Ray Player
I have quite a slow BB speed (2 Meg), but before the update all the streaming apps worked fine (Lovefilm, Netflix, BlinkBox and BBCiPlayer)
Now the BBC iPlayer plays a very jerky picture when set to SD quality, it's like the player doesn't have the power/ram to run the app (I do not get any pauses it's just very poor quality and looks like slow motion effect)
If I set to HD quality, the jerkyness goes away and the quality is fine, but if buffers every few minutes (understandable as I dont have the bandwidth for HD)
Are there any known issues with this app and using the SD quality setting?
I have selected reinstall app from the menu
I have reset the Smart Hub
I have set the box back to defaults
The above from the menu options and non of them have made a difference
Any advice, or should I wait for another upgrade to see if it fixes this?