Samsung forum

Alert

BD-C6500 wired network

by Jamiepryer / January 6, 2013 3:01 AM PST

Hi all
Got a blu ray c6500 player and I have constant network issues

I've got it connected via a wired (Ethernet) cable and it won't connect to the network!
Error comes up with: ip auto setting failed
It has a MAC address, IP address and subnet
No gateway or dns
What's strange is the subnet is set to 255.255.0.0 - it should be 255.255.255.0
Also the IP address is 169.254.116.45 - my network is on 192.168.0.xx

Dhcp is enabled on my router


I've tried the cable in my ps3 and Xbox and they both work fine! So this is not a network or router issue

I have the latest firmware from dec 2012 too

I tried a wireless connection and that does seem to work however it's slow and drops off all the time! So I want to use my wired network

I've also reset the box twice - no luck
I've gone over the setup again - no luck

Why doesn't the wired network work? This is basic stuff Samsung!!

Post a reply
Discussion is locked
You are posting a reply to: BD-C6500 wired network
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: BD-C6500 wired network
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
We can't rule out the network yet.
by R. Proffitt Forum moderator / January 6, 2013 3:40 AM PST
In reply to: BD-C6500 wired network

Since some devices use Auto-MDX a crossover cable could indeed work on some things but not a TV.

But let's say your network is fine. It's clearly a warranty issue so you take it back for another or get it fixed.
Bob

Collapse -
Re: BD-C6500 wired network
by Samsung_HD_Tech Samsung staff / January 8, 2013 12:29 AM PST
In reply to: BD-C6500 wired network
Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Tech explained

Do you know what an OLED TV is?

CNET explains how OLED technology differs from regular TVs, and what you need to know to make the right shopping decision.