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Question

BD-6500 Blu Ray- Does it run the Amazon App?

by p0testi0 / September 27, 2012 5:40 AM PDT

Does the BD-6500 Blu Ray player run the Amazon On Demand App?

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All Answers

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Answer
Re: Does it run the Amazon App?
by Samsung_HD_Tech Samsung staff / September 27, 2012 6:43 AM PDT

Hi p0testi0,

I can't tell you much right now, but I can tell you that the Amazon Prime app is currently being developed by Amazon and will be released/launched by Amazon when it is ready. As far as what devices it will be compatible with, I don't have any information about that at this time.

HD Tech

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Brand Ambassador?
by FLTurkey / January 31, 2013 11:45 PM PST

Had to jump in - a quick read of the comments over on Amazon would make me very nervous if I were Samsung....

- a number of folks claim to have/going to return Samsung products in exchange for ones that do support Amazon
VOD - might be a small number - but why risk losing any customers over something like this.

- in an earlier post it seemed to be that Samsung sees this as an issue for Amazon - guess what consumers see it as both or even clearly Samsungs "fault" - in fact they really don't care - why annoy them?

- finally - the best streaming experience is a way to drive brand preference and loyalty - putting resources against delivering this makes sense.

Every day that goes by with no Amazon VOD on your products harms you and the Samsung brand - and has real - and significant costs that will be hard to recover.

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Re: Nervous?
by Samsung_HD_Tech Samsung staff / February 1, 2013 1:34 AM PST
In reply to: Brand Ambassador?

Hi FLTurkey,

Admittedly, I don't quite understand the point you're making. You commented on a post that was about 4 months old. Since then Amazon released the Amazon Instant Video app for 2012 TVs. As it is their software, that is theri prerogative.

As far as your other comments go, Samsung focuses on providing a superior holistic experience; this includes both sound and picture quality of our products, and while we provide the Smart Hub platform and continue to develop it, we invite partners to join with us to provide the content rather than going it alone.

HD Tech

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Brand Damage!
by FLTurkey / February 3, 2013 10:26 PM PST
In reply to: Re: Nervous?

Let me be a little more blunt...

SAMSUNG is the loser in this if the Amazon App is not available on ALL of your products...

Consumers will choose to buy OTHER BRANDS of Blu-Ray players that do have/support the App - read the comments on Amazon...

AND they really do not care if it is Amazon that is not moving forward on this - they will - and are blaming you - Samsung.

Yes this was a response to a very old post - and yes you now have the app on some of your TVs - but that in itself makes it more frustrating to owners of your Blu-Ray players.

I have worked in brand marketing for a very long time and was struck by what seems to me to be someone willing to let another company - Amazon - do damage to their brand...

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