So far I've only encountered one root kit that I could not fix as I didn't have the Windows DVD to do the final steps. But in this case I'd try Grif's advice at http://forums.cnet.com/7726-6132_102-5098912.html?tag=posts;msg5099421
Does anyone know how I can remove the BBB virus from my hubby's computer. He clicked on an .zip file in a bogus e-mail and his computer is showing "full memory" error constantly, plus the systempropertiescomputername.exe file opens every time on startup. It was shows as being removed by AVG in the most recent log, but the computer is still acting as if the virus is active.
Any help appreciated.