Spyware, Viruses, & Security forum

Alert

Avira starts blocking some browsers and email clients

by Carol~ Forum moderator / July 11, 2013 3:41 AM PDT

Since yesterday, some Avira Internet Security users have only been able to use their web browsers if they first disable Avira Web Protection. According to Avira, some customers are getting a "data structure error" that requires a complete uninstall and fresh installation of the program.

However, users in the Avira forum (German language link) are saying that reinstalling does not solve all their problems: activating IPv6 support and the Drive-by protection causes new browsing issues - this appears to be a Java-related problem, particularly if the latest version, Java 7, is installed. Disabling browser protection is the only way to get around the problem. Chrome, Opera, Firefox and the Thunderbird email client are all affected. Avira has acknowledged that there is an issue with Avira Web Protection and the recently released Chrome version 28; the problem is currently being investigated.

The cause of the problem is not known, but may have been the result of a regular signature update. The recently announced forced upgrade of 2010 and 2012 versions to the 2013 version seems to be unrelated.

http://www.h-online.com/security/news/item/Avira-starts-blocking-some-browsers-and-email-clients-1915831.html

Post a reply
Discussion is locked
You are posting a reply to: Avira starts blocking some browsers and email clients
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Avira starts blocking some browsers and email clients
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Smartphone tip

Hoarding photos on your phone?

Those picture are hogging memory and could be slowing down your phone.