AVG forum


AVG TOP 5 weekly issues - November 4, 2011

by JiriF_AVG AVG Staff / November 3, 2011 10:57 PM PDT
** Update process freeze on 64-bit operating system **

The previously reported issue of AVG update process freezing on some 64-bit operating systems is resolved with the latest AVG 2012 program update. Please run AVG repair installation using the most recent AVG installation package as described in one of the following FAQ articles to rectify this situation:
AVG Free Edition
AVG commercial versions
Should you face any challenge running AVG repair installation, please contact AVG technical support.

** Unwanted text added to Facebook notes **

Previously, AVG users reported that unwanted text is added to their Facebook notes containing web links. Please see an example of such text below:

#avg_ls_inline_popup{position:absolute;z-index:9999;padding:0px;margin:0px;overflow:hidden;wordWrap:break-word;color:black;font-size:10px;text-align:left;line-height:130%;}#avg_ls_inline_popup div{border-width:3px;border-style:solid;padding:3px;padding-left:8px;padding-right:8px;-moz-border-radius:5px;-webkit-border-radius:5px;}#avg_ls_inline_popup .red{border-color:#D20003;;background-color:#F5D4C1;;}#avg_ls_inline_popup .orange{border-color:#F57301;;background-color:#FFD3B0;;}#avg_ls_inline_popup .yellow{border-color:#EAA500;;background-color:#FEEFAE;;}#avg_ls_inline_popup .green{border-color:#00A120;;background-color:#C3E5CA;;}

It was recommended to disable the Add 'Secured by LinkScanner' to any sent Facebook or MySpace message checked by LinkScanner option temporarily to avoid this issue. We are happy to inform you this issue was rectified with the most recent AVG program update. If you have disabled the abovementioned option in past, feel free to enable it again after updating AVG.

** AVG Advisor **

Please be informed AVG 2012 includes a new AVG Advisor feature. It is designed to warn user that there could be a memory leak in your browser (in a script or a flash within a visited website, respectively). AVG records an average amount of memory used by a browser and is regularly checking the value during browser usage. In case the memory consumption is significantly increased, user is informed about possible memory leak. Browser re-start is recommended in such scenario.
Please see an example of AVG Advisor informative window here.
In case you would like to disable AVG Advisor (this may be handy in case you are used to work with internet browser differently than most users), you may proceed as follows:
- Open AVG user interface and press F8.
- Select the Appearance item in the left tree.
- Untick the Display AVG Advisor performance notifications option (screenshot).
- This will disable both the notifications and memory usage monitoring.
- Click OK to save any changes.

** Restart required repeatedly after an AVG update **

AVG Forums users reported AVG requesting restart repeatedly after completing the AVG update process. This issue is likely caused by certain update files could not been renamed for some reason.
Please proceed as follows to rectify the situation:
- Navigate to the following folder (some files and folders are hidden by default operating system configuration):
...or (if using Windows XP):
C:\Documents and Settings\All Users\Application Data\avg2012\cfg\
- Verify that the updatecomps.cfg.prepare file is present in this folder.
- Delete the updatecomps.cfg file.
- Rename the updatecomps.cfg.prepare to updatecomps.cfg.
Please contact AVG technical support should you need further assistance.

** iTunes wireless sync **

AVG Forums users reported AVG Firewall blocking iTunes wireless sync. The issue was rectified by temporarily disabling AVG Firewall. Should you face such situation, we recommend adjusting AVG Firewall configuration as described in this AVG Forums post.
Please contact AVG technical support should you face any challenge adjusting AVG Firewall configuration.

Find more interesting articles at AVG Blogs.
Post a reply
Discussion is locked
You are posting a reply to: AVG TOP 5 weekly issues - November 4, 2011
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: AVG TOP 5 weekly issues - November 4, 2011
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
Computer Help 49,613 discussions
Computer Newbies 10,349 discussions
Laptops 19,436 discussions
Security 30,426 discussions
TVs & Home Theaters 20,308 discussions
Windows 10 360 discussions
Phones 15,802 discussions
Windows 7 7,351 discussions
Networking & Wireless 14,641 discussions


CNET bought a house!

Take a look inside the house where we will be testing connected locks, thermostats and other smart home products so we can tell a complete story.