AVG

General discussion

AVG Internet Security Firewall Settings - Disable Blocking

by Travel-buddy / October 11, 2010 9:12 PM PDT

Hello,
My problem appears to result from my current configuration of the Firewall provided automatically by AVG Internet Security (vrs downloaded: avg_ipw_x86_all_2011_1136a3181) and unfortunately I?ve not yet got my head around the firewall blocking features of this software.

I have 4 machines connected to a D-link 635 Wi-Fi router.

2 machines are desktops running windows 7 and include AVG Internet Security, both machines are set-up as Small Home or Office Network and are on a homegroup, so can share files and printers. The 2 other machines are laptops running windows XP.

One of the laptops is on AVG Internet Security which has been automatically set-up as a Small Home or Office Network, whereas the second laptop is running Zone Alarm Firewall (Free vrs) and AVG Anti-virus (Free vrs).

I recently set-up the router configuration rules to allow me to plug in a USB external hard-drive into the USB connector on the D-Link router to create a ?Network Drive and I also installed the latest vrs of D-Link?s SharePort utility on to the 2 laptops. The SharePort program automatically runs at start-up and will allow a machine to see and then allow the user to manually connect/disconnnect to/from the new ?network? drive, although it only allows one machine to connect at a time.

Results:
? First on the laptop running Zone Alarm Free and AVG Anti-virus Free, the Zone Alarm firewall asked me to ?allow? SharePort, which I confirmed. The network drive then appeared with a drive letter assigned and I?ve been able to automatically see/connect/disconnect to the drive (read/write access).
? With the laptop running AVG Internet Security, initially when I installed SharePort it automatically executed and displayed a box indicating that the firewall must be reconfigured to allow TCP out port 80:20005 and UDP outport: 9303.
? After clicking OK to the SharePort message, the firewall then asked for me to confirm what setting to apply to SharePort, which I chose ?allow all (recommended)? and checked the save for future box.
? The firewall than confirmed Small Home or Office Network was operating.
? I then clicked on the SharePort icon in the tray and it displayed a box indicating the USB drive is not accessible.
? I then checked the Firewall Traffic log, which displayed numerous entries for every 10 seconds:
o Application = SYSTEM
o Log Action = Blocked
o PID = 4
o Direction = Out
o Protocol = TCP
o Remote Port = 20005
o Local Port = starting at 1400 and then incremented by 1 or 2 for each entry
o Remote IP = nnn.168.0.1
o Local Port = 0.0.0.0.
? Next I ran the Firewall wizard and change the setting from Small Home or Office Network to Allow All, which effectively disabled every blocking setting.
? Shareport icon in the tray changed from Red to Green and on clicking allowed me to connect and disconnect to the Network Drive.
? I have subsequently changed the firewall back to Small Home or Office Network and the wizard indicated that it had applied Network 1 settings automatically.

My goal is to have all 4 machines accessing the Network Drive for file sharing and back-up, so would really appreciate a step by step guide as to how I manually change the firewall settings to insure top notch security whilst getting AVG Internet Security firewall to allow access to the Network Drive. Cheers Steve.

Post a reply
Discussion is locked
You are posting a reply to: AVG Internet Security Firewall Settings - Disable Blocking
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: AVG Internet Security Firewall Settings - Disable Blocking
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Re: AVG Internet Security Firewall Settings - Disable Blocki
by Ondrej_AVG / October 12, 2010 12:16 AM PDT

Hello Travel-buddy,

please be informed that analysis of this situation needs more outputs (AVG logs, configuration) from your computers. Please contact AVG technical support from one affected computer through AVG diagnostic utility - http://www.avg.com/filedir/util/support/runner_en.exe - please enter your email address (you want to receive answer to) and description of the situation, plus:
- related IP addresses in your network
- if AVG Firewall profile "allow all" will solve it

Thank you

Collapse -
AVG Internet Security Firewall Settings - Disable Blocking
by Travel-buddy / October 12, 2010 1:06 AM PDT

Thanks Ondrej_AVG for your prompt response, will follow your instructions and post an update as soon as possible. Steve

Collapse -
Re: AVG Internet Security FW Settings - Disable Blocking
by surfer_2011 / February 7, 2011 11:53 PM PST

... hello ... did you got any help ?

... I have same/similar problem

... have installed SharePort 1.17 (which actually identifies itself to be 1.16) with DIR-855 for printer port sharing

PCs:
Win 7-64 wireless with Norton Security ... connecting with no problem on first click
Win XP-SP3 wireless with Norton Security ... same ... no pb

... here the problem starts ...

Win 7-32 wired, AVG 9 ... no way to connect (no devices detected) if any protection on AVG FW enabled ... even made special rules to allow ports as requested (TCP out port 80:20005 and UDP outport: 9303) ... the router IP registered as "safe network" ... no avail ...

... if FW disabled ... connecting immediately ...

AVG/Ondrej

... any further ideas ...

Collapse -
Re: AVG Internet Security FW Settings - Disable Blocking
by Ondrej_AVG / February 8, 2011 1:45 AM PST

Hello surfer_2011,

please follow my previous steps again:
... contact AVG technical support from the affected computer through AVG diagnostic utility - http://www.avg.com/filedir/util/support/runner_en.exe - please enter your email address (you want to receive answer to) and description of the situation, plus:
- related IP addresses in your network
- if AVG Firewall profile "allow all" will solve it

This will send AVG diagnostic information to AVG technical support and you will be then informed by our agent on provided email address with the solution or next needed steps for closer analysis. You can then post here the results.

Thank you

P.S.-Unfortunately I have no contact to Travel-buddy to check the result of his communication with AVG technical support.

Collapse -
Re: AVG Internet Security FW Settings - Disable Blocking
by Ondrej_AVG / November 14, 2011 3:52 PM PST

Hello surfer_2011,

Collapse -
AVG IS Firewall Settings - SharePort un-Blocking
by surfer_2011 / November 15, 2011 3:54 AM PST

Hello Ondrej,

Collapse -
Re: AVG IS Firewall Settings - SharePort un-Blocking
by Ondrej_AVG / November 15, 2011 2:59 PM PST

Hello surfer_2011,

Collapse -
Re: AVG Internet Security FW Settings - Disable Blocking
by Niels_Kr_Mortensen / November 13, 2013 1:30 AM PST

Remember to reboot, then it Works. This is the first time with my 3years shareport I can print through my AVG firewall. Thankyou!

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech Tip

Know how to save a wet phone?

It's not with a dryer and it's not with rice. CNET shows you the secret to saving your phone.