AVG forum


AVG Free has updated to AVG 12 Paid version

by Peternosmas / May 7, 2012 7:29 PM PDT

Yesterday Monday 7th May I posted the following on forums.avg.com http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=201015 but so far have not had any response: - "I have used AVG for many years - always the Free versions. I leave my system (O/S W7 SP1) running 24/7 and when I opened the monitor this morning there was a small window displaying a message that "AVG FREE needs to be updated" - http://static.avg.com/2012-sp1-upg/otap/en/2011-mobile.html

I duly clicked on the appropriate buttons to install the update, but to my surprise when the install had completed I found that I had a Trial Version of AVG 12 (Paid version) which will expire on 6th June. As can be seen from the above link there was no mention of changing from Free to Paid, which in any case would have been an upGRADE and not an upDATE . I feel that AVG should have been more upfront about which update was being offered instead of 'conning' me into updating (upgrading?) to a version I do not want.

My problem now is how to revert to AVG 11 Free OR how to install the FREE version of AVG 12 which my researches show does exist. Do I need to remove AVG 11 Free before attempting to download 11 or 12 FREE or will the install process remove ALL the old files?

Correction - should be ...remove AVG 12 Paid"

I have also noticed this morning that the Event History Log has no entries after 20th April although they were up to date after the 'overnight' runs of scannig and updating on 4th May. I would be grateful for any help that is offered.

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All Answers

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A suggestion
by c1_ken / May 8, 2012 12:53 AM PDT

Post the link above on the fan page to see if others have had this occur. You've licensed the free version, not the paid version, for them to switch you to a trial of the paid version may be a violation of the license agreement. Also, what will happen in 60 days? Do they then revert you back to the free version or do you lose protection.

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A suggestion
by Peternosmas / May 8, 2012 3:24 AM PDT
In reply to: A suggestion

Thank you for your suggestion c1_ken but please can you tell me how to get to the fan page. I am not familiar with this forum as I have not used it very often.

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A uggestion
by lisawinklerforum / May 9, 2012 4:54 PM PDT
In reply to: A suggestion

I am using AVG9 and I have all of crack keys and it is running very effectivley. All the features are performing well and I feel that my pc speed is going good. You can use this version.

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trail version is automatically installed
by kruthi9999 / August 26, 2012 3:54 AM PDT
In reply to: A uggestion

am using avg9, i think its paid version but taken from my friend long back, installed it (was working good).
But now my system(win xp ) showed a dilog box that ur version is duplicate. I didn't bother it. Now i mean after 2 days trail version is automatically installed.
plz help me ...................

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re: trail version is automatically installed
by Jan_AVG AVG Staff / August 27, 2012 1:55 AM PDT

Hello kruthi9999,

Please accept our apology for these inconveniences.
There is the campaign targeting illegal AVG license numbers running these days. AVG is automatically switched to the 30-day trial version if the banner was ignored. It is possible that your license number was picked by a mistake. We recommend contacting AVG Sales Department to recover your paid license.

Thank you.

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Re: AVG Free has updated to AVG 12 Paid version
by Ondrej_AVG / May 8, 2012 5:49 PM PDT
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