AVG forum


AVG Free has updated to AVG 12 Paid version

by Peternosmas / May 7, 2012 7:29 PM PDT

Yesterday Monday 7th May I posted the following on forums.avg.com http://forums.avg.com/us-en/avg-forums?sec=thread&act=show&id=201015 but so far have not had any response: - "I have used AVG for many years - always the Free versions. I leave my system (O/S W7 SP1) running 24/7 and when I opened the monitor this morning there was a small window displaying a message that "AVG FREE needs to be updated" - http://static.avg.com/2012-sp1-upg/otap/en/2011-mobile.html

I duly clicked on the appropriate buttons to install the update, but to my surprise when the install had completed I found that I had a Trial Version of AVG 12 (Paid version) which will expire on 6th June. As can be seen from the above link there was no mention of changing from Free to Paid, which in any case would have been an upGRADE and not an upDATE . I feel that AVG should have been more upfront about which update was being offered instead of 'conning' me into updating (upgrading?) to a version I do not want.

My problem now is how to revert to AVG 11 Free OR how to install the FREE version of AVG 12 which my researches show does exist. Do I need to remove AVG 11 Free before attempting to download 11 or 12 FREE or will the install process remove ALL the old files?

Correction - should be ...remove AVG 12 Paid"

I have also noticed this morning that the Event History Log has no entries after 20th April although they were up to date after the 'overnight' runs of scannig and updating on 4th May. I would be grateful for any help that is offered.

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: AVG Free has updated to AVG 12 Paid version
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: AVG Free has updated to AVG 12 Paid version
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
A suggestion
by c1_ken / May 8, 2012 12:53 AM PDT

Post the link above on the fan page to see if others have had this occur. You've licensed the free version, not the paid version, for them to switch you to a trial of the paid version may be a violation of the license agreement. Also, what will happen in 60 days? Do they then revert you back to the free version or do you lose protection.

Collapse -
A suggestion
by Peternosmas / May 8, 2012 3:24 AM PDT
In reply to: A suggestion

Thank you for your suggestion c1_ken but please can you tell me how to get to the fan page. I am not familiar with this forum as I have not used it very often.

Collapse -
A uggestion
by lisawinklerforum / May 9, 2012 4:54 PM PDT
In reply to: A suggestion

I am using AVG9 and I have all of crack keys and it is running very effectivley. All the features are performing well and I feel that my pc speed is going good. You can use this version.

Collapse -
trail version is automatically installed
by kruthi9999 / August 26, 2012 3:54 AM PDT
In reply to: A uggestion

am using avg9, i think its paid version but taken from my friend long back, installed it (was working good).
But now my system(win xp ) showed a dilog box that ur version is duplicate. I didn't bother it. Now i mean after 2 days trail version is automatically installed.
plz help me ...................

Collapse -
re: trail version is automatically installed
by Jan_AVG AVG Staff / August 27, 2012 1:55 AM PDT

Hello kruthi9999,

Please accept our apology for these inconveniences.
There is the campaign targeting illegal AVG license numbers running these days. AVG is automatically switched to the 30-day trial version if the banner was ignored. It is possible that your license number was picked by a mistake. We recommend contacting AVG Sales Department to recover your paid license.

Thank you.

Collapse -
Re: AVG Free has updated to AVG 12 Paid version
by Ondrej_AVG / May 8, 2012 5:49 PM PDT
Popular Forums
Computer Help 51,224 discussions
Computer Newbies 10,453 discussions
Laptops 20,090 discussions
Security 30,722 discussions
TVs & Home Theaters 20,937 discussions
Windows 10 1,295 discussions
Phones 16,252 discussions
Windows 7 7,684 discussions
Networking & Wireless 15,215 discussions

Finding the best 360 camera

GoPro, Pixpro, or Ricoh?

You can spend hundreds or even thousands of dollars on a 360-degree camera. We tested three of them to find out what kind of quality and ease of use you can expect at each price point.