Sorry for the trouble here. You should've received an email confirmation from our partner, TrialPay, with a subject line of "Your order with CNET is ready". Often times, when this has happened with other users, they were able to find it in their Spam folder, but either way, we can resend you the confirmation email.
In order for us to do that, we will need your email address you used to make the purchase. Could you message me directly at catherine.hwang at cbs dot com?
I'll make sure you get the license key.
Thanks for your patience and sorry again!