AVG

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AVG 9.0 Completely Fried My Computer :>(

by awsomeblueyes4u48 / July 16, 2010 4:26 AM PDT

I downloaded AVG 9.0 and it completely fried my computer.Went to AVG web site for download and later found out about all the warnings about this software. The next morning the AVG 9.0 had hidden it's files deep into my computer. The removel tool that they said will remove it, Doesn't work if anything the download had more infections that were added to the ones that AVG 9.0 put on my computer from the beginning . 25+ Viruses: Trojan.Antivirus.avg, Virus.Win32.Faker.antivirus.avg, and more that had the name AVG Antivirus listed in the name of the virus and that were listed in the warning that was sent out week ago warning people.. AVG should be replacing my computer. I wont be expecting that in a million years...

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RE.
by Dusan_AVG / July 18, 2010 3:34 AM PDT

Hello,

Behavior you are descripting was certainly not caused by AVG.
Most likely you have downloaded fake security suite.

Please only download AVG from Cnet(cnet.com) or AVG main site(avg.com).

If your computer is still infected I would recommend trying to scan it with AVG Rescue CD:
http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=68967

If the issue persists and you would like us to help you remove the infection, please provide us with both GMER results:
http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=85119
Since it is not possible to attach any files here on CNET please upload the files to some online storage service.

Thanks

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AVG update gave me the Blue Screen Of Death
by TomLakeJames / July 21, 2010 6:46 AM PDT

Yep it happened to me, after being an AVG fan for years. The pay for version gave me the blue screen during an update!!! Then AVG said it could not happen but offered to fix it for $50.00 Just google for AVG caused problems. You will NEVER use it again..PS I lost ALL my data. I was running Win 2000 Yes I am angry

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Re: AVG update gave me the Blue Screen Of Death
by Ondrej_AVG / July 21, 2010 4:06 PM PDT

Hello TomLakeJames,

we have not similar reports about Blue Screen Of Death (BSOD) during AVG update.

Could you please check this thread at AVG Free Forum with common reasons of BSOD?
http://forums.avg.com/ww-en/avg-free-forum?sec=thread&act=show&id=51131

In case none situation applies to your situation, could you please look up the mentioned minidump file and provide us with it for closer analysis? (mentioned in pointed thread; upload the file to some online storage)

Could you please describe in more details the situation of losing all data? (broken harddisk, corrupted operating system or the unsaved data from the time BSOD happened)

AVG Technical support is for paid AVG customers for free, only premium services from our partners are paid ( http://www.avg.com/ww-en/customer-support )

Thank you

P.S.-As you are using Win2000, the folder with minidumps will be C:\WINNT\Minidump

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