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AVG 9.0 blocking internet connection

by Roger J A / November 19, 2009 1:17 AM PST

I downloaded the free version of AVG 9.0 build 707 to replace AVG 8.
However, having restarted the computer as part of the installation, and tried to connect to the internet, I kept getting the message 'no connection'. I did a System Restore to the previous day, which cancelled the download, and everything was fine again. I have tried to re-install AVG 9.0 and get exactly the same results. I have been using Google Chrome for internet access - is this part of the problem? I would appreciate any help.

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third-party conflict application
by Jiri_AVG AVG Staff / November 19, 2009 4:43 PM PST

Seems to me as a conflicting application is on your computer. Could you check please, whether you are running some other AntiVirus, Firewall, AntiSpyware or similar security program?


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Third party conflict
by Roger J A / November 19, 2009 5:53 PM PST

Windows Firewall is switched on (as it was with AVG 8.5)
Virus protection is on and says 'AVG up to date'although I can't see how. I thought that AVG 8.5 was removed when I installed 9.0 and I have since uninstalled 9.0 to try and overcome my connection problem. Fortunately I do have connection through this other computer.

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Third party conflict
by Roger J A / November 19, 2009 6:21 PM PST
In reply to: Third party conflict

Further to my earlier posting, I decided to try to remove AVG 8.5 via CCleaner. However, I get the message 'Error 2 the system cannot find the file specified'

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Re: Third party conflict
by Ondrej_AVG / November 23, 2009 8:25 PM PST
In reply to: Third party conflict
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