AVG forum

General discussion

AVG 9.0 blocking internet connection

by Roger J A / November 19, 2009 1:17 AM PST

I downloaded the free version of AVG 9.0 build 707 to replace AVG 8.
However, having restarted the computer as part of the installation, and tried to connect to the internet, I kept getting the message 'no connection'. I did a System Restore to the previous day, which cancelled the download, and everything was fine again. I have tried to re-install AVG 9.0 and get exactly the same results. I have been using Google Chrome for internet access - is this part of the problem? I would appreciate any help.

Post a reply
Discussion is locked
You are posting a reply to: AVG 9.0 blocking internet connection
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: AVG 9.0 blocking internet connection
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
third-party conflict application
by Jiri_AVG AVG Staff / November 19, 2009 4:43 PM PST

Seems to me as a conflicting application is on your computer. Could you check please, whether you are running some other AntiVirus, Firewall, AntiSpyware or similar security program?


Collapse -
Third party conflict
by Roger J A / November 19, 2009 5:53 PM PST

Windows Firewall is switched on (as it was with AVG 8.5)
Virus protection is on and says 'AVG up to date'although I can't see how. I thought that AVG 8.5 was removed when I installed 9.0 and I have since uninstalled 9.0 to try and overcome my connection problem. Fortunately I do have connection through this other computer.

Collapse -
Third party conflict
by Roger J A / November 19, 2009 6:21 PM PST
In reply to: Third party conflict

Further to my earlier posting, I decided to try to remove AVG 8.5 via CCleaner. However, I get the message 'Error 2 the system cannot find the file specified'

Collapse -
Re: Third party conflict
by Ondrej_AVG / November 23, 2009 8:25 PM PST
In reply to: Third party conflict
Popular Forums
Computer Help 51,224 discussions
Computer Newbies 10,453 discussions
Laptops 20,090 discussions
Security 30,722 discussions
TVs & Home Theaters 20,937 discussions
Windows 10 1,295 discussions
Phones 16,252 discussions
Windows 7 7,684 discussions
Networking & Wireless 15,215 discussions


Enter for your chance to win* a game hardware bundle

One lucky winner will walk away with a gaming monitor, keyboard and mouse. Two lucky runners-up will score a gaming headset.