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ATTENTION: Forum issue when submitting a post. PLEASE READ

by Lee Koo (ADMIN) CNET staff/forum admin / July 17, 2014 / 9:02 AM UTC

We are currently experiencing a forum bug when creating a discussion or replying to a post.

Once you submit a post, you will see an error message displaying: "Sorry, there was a problem submitting your post. Please try again."

This error message is a false positive, as your post will be successfully submitted. Just refresh your browser and you should see your post appear in the discussion thread or if it is newly created discussion, you will see your discussion appear in that specific forum listing page.

Please DO NOT attempt to submit the post again as it will create a duplicate post.

We apologize for the confusion and inconvenience that this may have caused. Our engineers are looking into the problem and hopefully it will get resolved shortly.

Thank you!
-Lee
CNET Community manager

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Recycling Forum Posts
by TheAncient / July 17, 2014 / 12:59 PM UTC

While you are fixing THIS forum issue, you might also want to look at the issue of recycling forum threads in your newsletter: All treads posted in today's "CNet How To" newsletter have been posted in the same newsletter numerous times before. If there had been a new posting to any of those threads, there might be a point in mentioning them again - but as it is, there's nothing new in any of those threads.

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Thanks for bringing that up!
by Lee Koo (ADMIN) CNET staff/forum admin / July 17, 2014 / 1:18 PM UTC
In reply to: Recycling Forum Posts

There is some slim pickings in the How To forums, so that's probably the reason.

But I will mention it to the editor who produces that newsletter.

Thanks again for bring it to my attention.

-Lee

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UPDATE this is fixed now
by Lee Koo (ADMIN) CNET staff/forum admin / July 17, 2014 / 1:19 PM UTC

We had to bounce our forum servers. Hopefully this will no longer be an issue for you.

Thanks for your patience.
-Lee

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Bounce the forum servers??
by Steven Haninger / July 18, 2014 / 1:02 PM UTC

You mean like giving 'em a good smack? Grin

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Yup that's exactly it....
by Lee Koo (ADMIN) CNET staff/forum admin / July 18, 2014 / 3:19 PM UTC

but we kicked it instead! Grin

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