Let them try to fix it once and then if they fail, start the RMA.
Right away when I got my Asus UL30A laptop, I put the battery in its hinges and automatically it was loose. Everything is locked. I know this is a re-occurring problem with these models but is there any way to fix this?
I called the online retailer I bought it from and they are probably going to give me a new one. Will the new one have the same problem? Or should I just get a refund?