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As I type, the page jumps up and down

by nstary / March 9, 2008 11:36 PM PDT

I inherited my husband's laptop, a Compaq Presario M2000 running Windows XP Home. It is about four years old and he had never updated it or performed routine maintenance on it. (He used it almost solely for work files.) He had also never used Microsoft Works or WordPad for any sort of word processor, which is why I took it from him--basic word processing.

Well, as you type in either program, letters are skipped and the page jumps up and down. I am sure it needs some sort of update, but I don't know what to search for to fix the problem. I can't find a generic keyboard driver. I don't know. I'm stumped. There is no problem typing inside a web browser, like right now.

Anyone have any ideas?

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A Little Cleanup
by Grif Thomas Forum moderator / March 10, 2008 1:18 AM PDT

Tried blowing out all the dust an junk from around the keyboard and air vents to keep it cool?

Tried disabling the touchpad and using a regular mouse? Tried installing an updated touchpad driver?
_________________________

And just to get the updates installed, although I don't think that's causing your issue...

You mentioned that it was Windows XP.. Does it have Service Pack 2 installed.. (RIGHT click on "My Computer", choose "Properties"..)

If Service Pack 2 isn't installed, you'll need to install it so the current Windows Updates will install.. If it already has SP2 installed, have you visited the Windows Update site and installed all the critical updates? If not, please do it..(Open Internet Explorer, click on "Tools", in the upper left, choose "Windows Update", then follow the prompts to install the Genuine Validation Tool and the required ActiveX controls, then download and install all the high priority/critical updates..

Next, just to make sure it's clean, please click on the link below and follow the procedures in the link below:

Cleanup Steps

Hope this helps.

Grif

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crazy typing follow-up
by nstary / March 10, 2008 6:20 AM PDT
In reply to: A Little Cleanup

I already updated the touchpad driver and it works great. A regular mouse also works great. SP2 is installed. I don't run IE, I guess I could download that.

Checking on the clean up link...

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Then The Main Issue Is Fixed?
by Grif Thomas Forum moderator / March 10, 2008 7:27 AM PDT
In reply to: crazy typing follow-up

If the page no longer dances, then you've got your primary problem taken care of.. Still, it's probably a good idea to update everything. It should make the computer more reliable and secure.

Hope this helps.

Grif

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Try an external keyboard too ...
by Edward ODaniel / March 10, 2008 8:52 AM PDT
In reply to: crazy typing follow-up

and see if it doesn't fix the skipped letters etc.

If it does, you can be sure that the laptop's keypad is the problem and not any driver issue.

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