Browsers, E-mail, & Web Apps forum


AOL mail using Chrome Browser

by LindaLan / June 22, 2012 11:36 PM PDT

For some reason, I can no longer access my aol mail when using Chrome - I can sign-in to my Aol account, but when I click on "mail" I get an error that says "BLERK! ERROR 1 Authentication Problem. I am able to access mail with all other browsers. I have no other issues with my aol acct. I have tried all of to AOL's suggestions to no avail. This was happening with my desktop XP - I now have Windows 7 and the issue is still there.

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All Answers

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Do you mean
by MarkFlax Forum moderator / June 23, 2012 6:26 AM PDT

you have two different computers and this is happening on both?

If so, it looks like a Chrome problem. Perhaps a recent Chrome update?


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Aol mail with Chrome
by LindaLan / June 24, 2012 12:21 AM PDT
In reply to: Do you mean

I have a laptop and a desktop - same error message on both...this started probably 4-5 months ago, so if it was due to a "Chrome update" I wouldn't have any idea which one it was at this point...wonder if it is possible to download an earlier version of Chrome and, if so, how to do it? TKS!

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I'm not sure about downgrading
by MarkFlax Forum moderator / June 24, 2012 4:35 AM PDT
In reply to: Aol mail with Chrome

but I see from Google that this has happened before.

Have a look at!topic/chrome/F10VPqExRCI and the different attempted options there.

A couple I noticed was Chrome's Incognito mode, and flushing the browser's history, cookies and TIF files.

See if that works on just one of your systems, (as a test).


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Seems simple to solve.
by R. Proffitt Forum moderator / June 23, 2012 6:44 AM PDT

Try the other browsers. Today we have Firefox, Seamonkey, Opera, IE, and others.

Given the choices today, why would anyone get stuck?

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Browsers forum: AOL mail using Chrome Browser
by cyberposporo / October 31, 2012 4:42 AM PDT

Are you using hughes net for a connection?

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Aol Mail with Chrome
by LindaLan / November 6, 2012 12:08 AM PST

No, I am not using Hughes net

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Do other browsers work?
by R. Proffitt Forum moderator / November 6, 2012 12:22 AM PST
In reply to: Aol Mail with Chrome

It's well known that some sites don't work with all browsers. This may upset folk that are new to this area.

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