Dell has followed in the footsteps of HP/Compaq by providing a recovery partition ...... Didn't know that till know.... Thanks
''''To use PC Restore:
1 Turn on the computer.
During the boot process, a blue bar with www.dell.com appears at the top of the screen.
2 Immediately upon seeing the blue bar, press <Ctrl><F11>.
If you do not press <Ctrl><F11> in time, let the computer finish restarting, and then restart the computer again.'''' page 57
Hope this helps
I have a Dell Dimension 8400 and have been attempting to do a PC Recovery, which the Dell manual says you can access by hitting Cntl/F11 after starting the computer. This is supposed to restore the computer to the exact condition it was when it came from the factory. Unfortunately, I keep getting a keyboard failure message and it won't go into this screen. After a typically unsatisfactory session with a Dell hardware service person, who says this is a software issue and I need to pay 99 dollars to get help from a software technician, I figure I should go to the real source of help, CNET Forums. I can't figure out if this is a hardware or software issue, but if the machine is supposed to do this, it should do it without me having to pay more money.
Amyone have any experience doing this PC Recovery? Any suggestions would be appreciated.