LG forum

Question

Anyone else having trouble turning on 55LW6500 3D

by jeff4001 / January 8, 2012 7:24 AM PST

My 55LW6500 is 5 Months old and been trouble free till now.
The thing will not turn on?
Anyone else heard of this problem

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All Answers

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Answer
Yes.
by R. Proffitt Forum moderator / January 8, 2012 7:30 AM PST

And not just that model. Infant mortality is a common problem and expected when you make so many sets. There are some new to the electronic industry folk that think this should not happen but it does.

Call it in after you try another power cord.
Bob

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Answer
At 5 months old
by MarkFlax Forum moderator / January 8, 2012 7:31 AM PST

At 5 months old I would call it in while the warranty is still effective.

Anything anyone suggests here might void that.

Mark

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Answer
Defective
by hereisjenna / January 31, 2012 12:36 PM PST

Return it. Warranty option should be in place. I've actually seen a similar problem on a Panasonic GT30 my father bought a while ago. The 3D just gave out after a few months. Maybe its a processor issue? The ironic thing is, he just got a refund and got the TV you're having problems with now.

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Answer
The same issue
by jacksander1 / March 12, 2012 7:25 PM PDT

I'm facing the same issue here. Hope someone will help us solve it, before going to warranty

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I wouldn't
by MarkFlax Forum moderator / March 13, 2012 5:57 AM PDT
In reply to: The same issue

If it is under warranty and defective, anything you try from suggestions here or elsewhere might void the warranty.

Then what happens if that doesn't fix it, or if it makes things worse? You likely get to pay out for the repairs.

The thing is, if it is covered by warranty then let them fix the issue.

Mark

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Answer
Yes
by AaronMStone / January 9, 2014 6:42 AM PST

Mine just broke last year. Almost right after the warranty expired. Neither Amazon or LG will do anything for me. $1800 down the drain on a TV which is now a brick. You would think LG would stand behind the quality of their products. Repairman says that the TV is not economical to fix.

I really hope there is a class action suit against LG.

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