Sorry to hear about this problem. Are you still having this issue, or has it resolved itself?
I bought a BD-EM57 Blu-Ray player and hooked it up to my wireless network. I want to play files from my Win7 computer on the player. I downloaded and installed (4 times!) the Samsung AllShare software. When I try and open AllShare I see it for about 5 seconds and then I get a Windows message that says the program "has stopped working and will close now". Can anyone help me? Thank you!