If Ainol or the sellers can't answer this one question, this is your tip off that support is non-existant and you are buying another disposable tablet. I'll have my Nexus 7 in hand later today and the KF HD 7 is already in the office if you want me to check something on that one.
I know that tons of people ask these questions, and that in the end it's my decision. But I'm still looking for advice:
I am looking to spend $200 - $250. I was going to get a kindle fire hd but was concerned about lack of sd slot plus it's a little bigger than some other 7 inchers, and it's a forked version of Android, so less flexibility, etc. Nexus 7 has got good reviews but no sd slot and minimal speaker (I wold have to use it's bluetooth for external speaker or headphones). novo 7 flame seems to have everything I want including decent display but I am concerned about build quality, the company's reliability, etc. and, even though it's not a nexus, can it use Google Now? You can see I'm all over the place with this decision. Thanks.