Peripherals forum


Aftermarket toner problem - Brother MFC 9560 CDW

by wildbill1426 / April 24, 2013 12:18 AM PDT

This machine won't accept aftermarket black toner. I've tried three different kinds. The machine accepts color toner from all three aftermarket sources. But when I put a black toner in, it keeps telling me to replace the toner. The cartridges appear to be identical physically. Does anyone have any ideas on what I can do to make this machine use the aftermarket toner?

Answer This Ask For Clarification
Discussion is locked
You are posting a reply to: Aftermarket toner problem - Brother MFC 9560 CDW
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Aftermarket toner problem - Brother MFC 9560 CDW
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.

All Answers

Collapse -
I had a similar problem with a Samsung printer
by wpgwpg / April 24, 2013 1:06 AM PDT

I don't know if your problem is the same as the one I had with my Samsung printer, but it turned out that Samsung had put microcode in the printer to check the onboard chip for ones with their serial nos. I was using toner from They sent me a new chip to put in the printer, and then it worked. I'd check with whoever you bought the toner from to see if that's the problem in your case.
It would seem that about the time you think you understand how something works, some clever devil puts something in like this with "new improved" technology, and we have to go through a new learning experience. Who'd ever have thought they'd put "smarts" in printers. Confused

Collapse -
OEM IC chips
by Willy / April 24, 2013 5:38 PM PDT
Popular Forums
Computer Help 51,224 discussions
Computer Newbies 10,453 discussions
Laptops 20,090 discussions
Security 30,722 discussions
TVs & Home Theaters 20,937 discussions
Windows 10 1,295 discussions
Phones 16,252 discussions
Windows 7 7,684 discussions
Networking & Wireless 15,215 discussions

Finding the best 360 camera

GoPro, Pixpro, or Ricoh?

You can spend hundreds or even thousands of dollars on a 360-degree camera. We tested three of them to find out what kind of quality and ease of use you can expect at each price point.