Computer Help

Question

Advanced System Care

by chris3551 / July 11, 2012 5:32 AM PDT

Hi,

Help please. I uninstalled Advanced System Care Free as my virus program found some suspicious files related to it.

I then attempted to reinstall it. I have downloaded it three times but it fails to give me the install message.

It just disappears. Why?

Thanks

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All Answers

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Answer
I think that's great news!
by MarkFlax Forum moderator / July 11, 2012 5:37 AM PDT
In reply to: Advanced System Care

If your anti-virus scanner said it has found suspicious files in IOBit's ASC then things are looking up. Here we have understood for a long time that anything to do with IOBit can be dangerous to a computer and if AV companies are now thinking the same, perhaps this is the beginning of the end for such contentious software titles.

I have to ask you though, if your anti-virus has told you that ASC has some suspicious files related to it, why are you ignoring that?

Mark

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Why didn't I think of that!!??
by chris3551 / July 12, 2012 8:59 AM PDT

Hi Mark,

Thanks for that. It is indeed logical that I should not be reinstalling ASC. I guess I just thought that some virus had attached itself to ASC files in some mysterious way.

Plus on CNet's site it is a recommended program and carries 4 stars. Should I be ignoring reviews on this site? Is IOBit so very dangerous? Can you recommend another program that carries out the same functions as ASC but without the perils?

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You ask a difficult qestion.
by MarkFlax Forum moderator / July 12, 2012 8:48 PM PDT

Two, in fact.

Why is it offered at Download.com and reviewed with 4 stars? I won't deny there are 'differences of opinion' between the Editors in other parts for CNET and the volunteers in these forums, including the Moderators. In these forums we are not restricted in what we say, (apart from following Forum Policy), and we pick up on the number of posters who arrive in these forums for help after using any of these Optimizers and/or Registry Cleaners. The pleas for help after some optimizer or other or registry cleaner has crashed their computer, can be painful at times.

We have yet to find any that work well without risks.

Reviewers and Editors on the other hand are using the software to review how they work in practice. You may see cautions about use, and certainly these editors and reviewers are confident in their work and know how to avoid the traps that these utilities often provide.

So, it is all a bit muddied.

Another program? I can't and frankly I won't. Registry cleaners are not needed and none of us should be messing with a Windows Registry. Optimizers change settings that we can all do ourselves anyway, and so there is no need for them.

One cleaner I use, the free version of CCleaner. All it does is clean unwanted files like TEMP files, Internet files, history, unwanted cookies, and so on. It also has a registry cleaner component but I never use that.

I hope that helps.

Mark

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Spell check and error corrected. qestion = question
by MarkFlax Forum moderator / July 12, 2012 9:09 PM PDT

*sigh*

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It shouldn't be difficult!!!!
by chris3551 / July 13, 2012 4:12 PM PDT

Thanks very much indeed Mark,

My question shouldn't be difficult because CNet is out there in the PUBLIC domain and not the SPECIALIST domain. Therefore it would follow that their reviews should either come with warnings and solutions to problems or else they reserve their critiques of programs to a specialist audience. It certainly diminishes their website (except of course the Forums) in my eyes and casts aspersions on and aversions to anything and everything they post on the Internet. It should all come with a warning!!!!

In the meantime I can not thank you enough for your time and patience in anwering my queries and the advice you have given.

I do have ASC installed on two ther computers but I will be uninstalling them A.S.A.P. and perhaps I should limit my "housekeeping" programs to those that Microsoft offer.

Thanks again,
Chris

Chris

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Answer
Blocking
by Trispace / July 12, 2012 3:04 AM PDT
In reply to: Advanced System Care

The only thing I can think of is your virus program is blocking it form installing..
Don't know what program your using but I have found that avast works the best for me..
I know most people have problems with AVG, It has never worked for me personally..
If that is your anti virus program that could be a problem..

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(NT) It is not the AV
by MarkFlax Forum moderator / July 12, 2012 8:34 PM PDT
In reply to: Blocking
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