Please try the steps below to uninstall, then reinstall the newest version of Flash Player:

Try using the newest Flash Player version.

First, uninstall Flash by using the Flash Uninstaller at the link below..

After that's done, then download the manual Flash player installer from the link below.. Download it to your desktop and Run it to install the newest Flash for Internet Explorer.

Once that's done, if you're also using Firefox, visit the site below while in Firefox, then download and run the Flash plugin installer

Hope this helps.