Windows 7

Resolved Question

Adapters

by debdedoos / February 24, 2014 1:58 PM PST

The hard drive in my laptop crashed so I have replaced it with a new hard drive and re loaded windows 7 32 bit, It says there is no network connections available and when you trouble shoot it says there is no network controller driver and no pci communications controller. I tried downloading and installing a network control driver but it then came up with an error that said there is no intel (R) adapter on the computer. It is a Toshiba satellite L500 part/model number PSLS9A-01U012. Do you have any idea what I can do to rectify my problems. Sad

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All Answers

Best Answer as chosen by debdedoos

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MORE THAN A DRIVER. THE APP!!!
by R. Proffitt Forum moderator / February 25, 2014 12:10 AM PST
In reply to: Adapters

Many laptops require drivers then to turn on the adapter the makers have an APPLICATION to connect the WiFi on/off button to enable/disable the WiFi.

This is why so few can clean install Windows today. They hop in the drivers seat and take off. Video follows.
Bob

-> http://www.youtube.com/watch?v=q5qVUdsv2aQ (silly Bob there, not me!)

PS. Easy to fix. Use the restore media.

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Thanks everyone
by debdedoos / February 25, 2014 11:47 AM PST

Hi to all of you and thankyou very much for all your help. I was able to connect the laptop straight to the router and got an internet connection and managed to fix it.

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Answer
Did you
by Jimmy Greystone / February 24, 2014 8:43 PM PST
In reply to: Adapters

Did you download the network drivers for your specific make and model from the Toshiba website? Or put another way, why didn't you use the restore media you created when you first booted that laptop, which would already contain all the necessary drivers?

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Answer
It sounds to me
by lacsr / February 24, 2014 8:47 PM PST
In reply to: Adapters

That when the OS was reinstalled, the Recovery set was not used, therefore the drivers are not installed properly.
HERE is the support page for that model. Start with the chipset driver. But most likely need more of them to get everything working. Download them to a flash drive or CD with a working computer and then install onto the Toshiba.

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Answer
Usually if you go to
by orlbuckeye / February 24, 2014 10:10 PM PST
In reply to: Adapters

device manager in control panel look under network devices. It will probably have a yellow triangle for Intel Wireless device. If you delete that devices Windows should have a popup saying new device found. Then it should ask if you have a driver disk or do you want to search for them. If you say search it will search the internet for the proper driver. If that does work I would contact Toshiba.

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