Computer Help forum

General discussion

Ad-Aware doesn't work

by mil / March 6, 2008 6:27 AM PST

I recently downloaded Ad-Aware free e dition and, after it scanned my computer, I clicked on the repair feature...but nothing happened. Did I do something wrong or is Ad-Aware really just set up to inform rather than to repair????
thanks
Mil

Post a reply
Discussion is locked
You are posting a reply to: Ad-Aware doesn't work
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: Ad-Aware doesn't work
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
Repair what. . .
by Coryphaeus / March 6, 2008 8:06 AM PST
In reply to: Ad-Aware doesn't work

After you ran the scan there should be a few tabs listing what it found. The free version is somewhat limited, but it should list what it finds and give you the opportunity to remove the findings.

Collapse -
repair what......
by mil / March 6, 2008 8:13 AM PST
In reply to: Repair what. . .

Yep..it tells me what it found BUT when I try to effect the repairs indicated, nothing happens. I originally downloaded Ad-Aware a few years ago and it always worked. I had to have Windows re-installed several months ago and when I downloaded Ad-aware again it did not work. Since it was not the paid edition, there was no response to a question to the ad-Aware people. Today I un-installed the program and downloaded and re-installed it. Again.....nothing happens after the scan tells me what needs to be done.
mil

Collapse -
Well... and what version are you using?
by glenn30 / March 6, 2008 10:09 PM PST
In reply to: Ad-Aware doesn't work

Ad-aware 2007 has been known to cause problems and becomes unstable. If using an older version, I am not sure it's still supported. You need to tell exactly what you have and your operating system so members can make an informed response.

Using Windows Vista my experience has been less than satisfactory. Yesterday and the day before my system crashed (blue screen) both days while updating signatures... first time ever that I have had a blue screen crash. I am ready to uninstall Ad-aware until they get their act together.

My experience only... there may be no solution to your issue.

Glenn

Collapse -
Dell 2350
by mil / March 6, 2008 11:43 PM PST

I have a Dell Dimension 2350 Desktop. XP Home operating system....256 MB.
The Ad-Aware I had until last year worked but when I had to install the new version (after Windows was re-installed), Ad-Aware 2007 never worked.
mil

Collapse -
Understand....
by glenn30 / March 7, 2008 1:16 AM PST
In reply to: Dell 2350

The new version has been an issue with many people. I am thinking of uninstalling mine. Maybe someone can offer you suggestions now that they know the version and your operating system.

Best of luck!

Glenn

Popular Forums
icon
Computer Help 49,613 discussions
icon
Computer Newbies 10,349 discussions
icon
Laptops 19,436 discussions
icon
Security 30,426 discussions
icon
TVs & Home Theaters 20,308 discussions
icon
Windows 10 360 discussions
icon
Phones 15,802 discussions
icon
Windows 7 7,351 discussions
icon
Networking & Wireless 14,641 discussions

Smartphone tip

Hoarding photos on your phone?

Those picture are hogging memory and could be slowing down your phone.