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Computer Help

General discussion

Ad-Aware doesn't work

by mil / March 6, 2008 6:27 AM PST

I recently downloaded Ad-Aware free e dition and, after it scanned my computer, I clicked on the repair feature...but nothing happened. Did I do something wrong or is Ad-Aware really just set up to inform rather than to repair????
thanks
Mil

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Repair what. . .
by Coryphaeus / March 6, 2008 8:06 AM PST
In reply to: Ad-Aware doesn't work

After you ran the scan there should be a few tabs listing what it found. The free version is somewhat limited, but it should list what it finds and give you the opportunity to remove the findings.

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repair what......
by mil / March 6, 2008 8:13 AM PST
In reply to: Repair what. . .

Yep..it tells me what it found BUT when I try to effect the repairs indicated, nothing happens. I originally downloaded Ad-Aware a few years ago and it always worked. I had to have Windows re-installed several months ago and when I downloaded Ad-aware again it did not work. Since it was not the paid edition, there was no response to a question to the ad-Aware people. Today I un-installed the program and downloaded and re-installed it. Again.....nothing happens after the scan tells me what needs to be done.
mil

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Well... and what version are you using?
by glenn30 / March 6, 2008 10:09 PM PST
In reply to: Ad-Aware doesn't work

Ad-aware 2007 has been known to cause problems and becomes unstable. If using an older version, I am not sure it's still supported. You need to tell exactly what you have and your operating system so members can make an informed response.

Using Windows Vista my experience has been less than satisfactory. Yesterday and the day before my system crashed (blue screen) both days while updating signatures... first time ever that I have had a blue screen crash. I am ready to uninstall Ad-aware until they get their act together.

My experience only... there may be no solution to your issue.

Glenn

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Dell 2350
by mil / March 6, 2008 11:43 PM PST

I have a Dell Dimension 2350 Desktop. XP Home operating system....256 MB.
The Ad-Aware I had until last year worked but when I had to install the new version (after Windows was re-installed), Ad-Aware 2007 never worked.
mil

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Understand....
by glenn30 / March 7, 2008 1:16 AM PST
In reply to: Dell 2350

The new version has been an issue with many people. I am thinking of uninstalling mine. Maybe someone can offer you suggestions now that they know the version and your operating system.

Best of luck!

Glenn

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