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Acer Travelmate 290 crashed, now cant see own hard drive

by stevesstrats / October 31, 2012 10:37 AM PDT

I picked up an old Acer Travelmate 290 just to use for the net and checking email etc. It had Windows 7 with SP 1 installed. I added AVG antivirus, Advance Systemcare, Word and Excel. The laptop worked fine for a couple of days apart from failing to load updates. It would download them but not instal them? Earlier today it began running very slowly, I shut it down and during the shutdown it began loading updates. However, in the middle of loading the updates it froze then crashed! I restarted it but it was painfully slow booting up, once I finally got in I did a system restore. In the middle of restarting after the restore it froze then crashed again.

Now when I try to boot it up it doesn't recognise it's own hard drive! Goes through the bios info (slower than it did before) then comes up with a boot device list, selecting the hard disc and hitting enter does nothing! I even tried a Windows XP disc I have, loaded fine to the point where it basically asked "where's the hard drive?"!

Further to the above, couldn't check the bios because somebody had password protected it! Found a way of clearing password by shorting out a split jumper, worked. As far as my laptop is concerned it doesn't have a hard drive, none listed in bios settings!

I suspect the hard drive has gone west, far west!

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Clarification Request
hard drive info
by engtianxi / November 28, 2012 12:20 PM PST

How many GB of the hard drive?
What brand of your hard disk?

All Answers

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Did you test the drive?
by R. Proffitt Forum moderator / October 31, 2012 10:46 AM PDT

I use USB cables and cases or even a desktop for that test.


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Hard drive was deceased!
by stevesstrats / November 1, 2012 4:10 AM PDT

I don't have the equipment to test it myself so I took the hard drive along to a local computer shop today, he checked it, couldn't access anything on it . . . . dead! He had a replacement, used, for the princely sum of £10. Downloading Acer drivers as I'm writing this, should be back on the go later tonight.

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Thanks for the update.
by R. Proffitt Forum moderator / November 1, 2012 4:17 AM PDT

Sad to read but good to know what it was.

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