Computer Help forum

Question

Acer laptop will not play video content. Why?

by Rabid_cow / February 23, 2012 4:09 AM PST

I have an Acer Aspire 5733-6607 running Windows 7. I have updated my Adobe Flash viewer to the most recent edition and am unable to watch all video content. Youtube works fine but sites like the Daily Show or Effin Funny do not. Is this a software issue, hardware issue, or website content issue, and how can I diagnose and fix?

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All Answers

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Answer
(NT) What browser?
by Coryphaeus / February 23, 2012 4:27 AM PST
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response:
by Rabid_cow / February 23, 2012 7:33 AM PST
In reply to: What browser?

IE, Firefox, and Chrome all have the same results.

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Uninstall it . . .
by Coryphaeus / February 23, 2012 10:47 AM PST
In reply to: response:

Get the Flash uninstaller (Google). Uninstall Flash. Reinstall Flash for each browser.

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Answer
First you might want to ...
by Edward ODaniel / February 23, 2012 4:23 PM PST

TEST your Flash installation on this page to verify that all is well.
http://kb2.adobe.com/cps/155/tn_15507.html
The link above also has some troubleshooting steps to take

Depending on the results there you might then want to take a look at your flash settings and see if you might have done some site blocking.

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Flash Settings?
by Rabid_cow / February 24, 2012 3:50 AM PST

I have uninstalled and reinstalled flash, ensuring I have the most up to date software. And I get the same results. How would I go about altering the Flash settings?

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I'm going with no.
by R. Proffitt Forum moderator / February 24, 2012 3:54 AM PST
In reply to: Flash Settings?

I too noticed that the latest Flash has resulted in many issues. For example the browser I use can't play Flash content anymore and when I use IE or Chrome more sites fail than last month.

This means that a lot of folk will be asking questions like you and frankly? It's not you. The makers blew this release.

What to do? Wait for the next version.
Bob

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I don't see where ...
by Edward ODaniel / February 24, 2012 2:21 PM PST
In reply to: Flash Settings?

you took advantage of the rest of the trouble shooting that was available on the link as I mentioned. All you say is that you installed and uninstalled and have the most up-to-date software.

Those additional trouble shooting steps are there for the people who didn't get relief by having their problem solved by the simple initial steps (such as you have taken so far).

As Bob notes, he and likely quite a few others have experiences problems with this latest release (and one thing I notice most all have in common is that they have either seamonkey or chrome (or both) browsers installed. ONE of those steps has a link to where you can, after uninstalling the current version completely, download and install an earlier version that worked for you previously. Tried that yet?

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