Replace the hard disk and install the OS. Now I put the old hard disk into an USB enclosure so the owner that didn't backup can copy their files out.
I am in the dark, please give me some light.
I have an Aspire 1640 ACER laptop With Windows XP Pro running that was working fine before sudentely it went blank with no warning.
The machine was still on and the screen was on too, I tried pressing some keys and all I had was a bip sound. (ping) I waited for almost one hour, NOTHING, NADA. I decided to press the power button, it went off. I restarted it, It turned on, The ACER Logo came on the screen and it went back BLANK. I did not know what to do. I have Antivirus protection (NORTON).
I don't have a erecovery or XP Boot disk CD to boot from. I have my set of 4 ACER Back up CD's. When I tried to boot from them, The first thing that appears on the screen is to reformat my drive. I have valuable data on my computer that I dont' want to lose, my only option was to reload the XP OS. It works. BUT, The Machine takes 35 minutes to boot after power it on. And all my files are still on the C drive but cannot access or reinstall them.
Please, Please, HELP is more than welcome.