Laptops

Question

Acer aspire 7741Z power light shows then shuts down

by Clabaughj / July 20, 2013 4:56 AM PDT

I have had this laptop for a few years and it has been great. Just a few days ago it started doing some weird stuff. When pressing the power button the blue light appears but nothing else happens. Then the light goes away and occasionally will reappear. The wireless and hard drive lights never illuminate nor does the fan run. Screen stays black as if machine is still off.
Confirmed power supply and battery charge. Both are good.
The weird thing is that eventually it will turn on and can be used for a decent amount of time. But will also shut off occasionally if we are lucky enough to get it to actually turn on.
We have tried the battery removal and holding power button down for 30- 60 seconds process without success.
Other times the screen will go black and then shut down soon after. The underside is very hot to touch. This is after the battery read 98%. Took battery out & put it back in but didn't hold in power button this time and it came back in asking to resume.
This sounds like it could be a short or something but where? And how can it be fixed?
Is this a common issue with well used acer laptops?
Any advice?

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All Answers

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Answer
Not exactly.
by R. Proffitt Forum moderator / July 20, 2013 5:02 AM PDT

It's a common issue with older laptops. It's rarely fixed as it's usually the motherboard. And shop time is too expensive to pull the motherboard out to look for bad parts on it.
Bob

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How old is old?
by Clabaughj / July 22, 2013 12:00 PM PDT
In reply to: Not exactly.

What are we considering old? I know as I get older "old" seems like a different definition than it did when I was a kid. But with technology "old" is sometimes before its off the shelf. Technology has a way of outdoing itself day to day. So are we referring to amount of use or years of age?

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For laptops it's really short. 2 to 3 years.
by R. Proffitt Forum moderator / July 23, 2013 1:19 AM PDT
In reply to: How old is old?
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