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Acer Aspire 6930 Blue Screen

by Jackie-vz / August 16, 2013 4:18 PM PDT

Hi guys,I would like to ask a question if somebody can help me,I'm not a computer freek,I have a Acer 6930 Laptop Intel Core 2 Duo Processor 2,26 GHz,4GB DDR2,640GB Dual HDD,Windows 7 Ultimate Installed,my problem is that every 10-14 days blue screen of death appears on my laptop,and this is only happening when I'm on Internet or downloading something from net,sometime blue screen appears sometime he freezes,and after that everything is ok,my laptop working normally,only today I was manage to read this text on blue screen because is fast,It sad that windows a crashing my computor to prevent him from damage,and the problem is in the hardware or software,I would like to know how can I exactly find out where is the problem,is there any solution to find out that kind of things,because hardware have such many parts,I was try clean my DDR and he works 40 days without blue screen,but it happens again ? Regards thank you

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Two ideas.
by R. Proffitt Forum moderator / August 17, 2013 12:54 AM PDT

1. You are using Torrent software and as we know, it will do that. If you feel it shouldn't then talk to the authors.

2. You didn't mention canned air and maintenance. Now's your chance to tell.

3. Windows 7 Ultimate did not come with this model. If this is not the maker's OS then again you are in an unsupported OS and may see issues. Easy fix. Go back to the supplied OS.
Bob

PS. Yes I have more than two ideas but I bet you won't like one.

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Hi
by Jackie-vz / August 17, 2013 11:03 PM PDT
In reply to: Two ideas.

Hi,tnx for answering me,yes you are right when you say this isn't his OS,I purchased this computer from a friend,and later I found out that he was using Windows Vista Home Premium when he was new,it cost me little money,and I didn't put Windows 7 on him,but i was thinking for such a system it's ok to have something new,because his configuration must handle this OS, I'm open for any other ideas or suggestion,I found a computer service in my town and they repair Acer's stuff,so i would talk to them to see what we can do,I appreciate any other suggestion,whether somebody knows if you can over BIOS find out,where the problem is,or maybe some program can help me to find out the real cause of this ? Thanks

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The real cause.
by R. Proffitt Forum moderator / August 18, 2013 10:17 AM PDT
In reply to: Hi

Is usually too expensive to figure out. This is why I stick to the stock OS unless it's mine and I get a clear sign along with instructions for what BIOS, Drivers and more must be installed and in what order. I can't supply this for you. Only the maker knows this area as it changes for each laptop.

It does bring up a bigger question. How is the industry getting by with such dumb decisions?
We've had decades to get an OS that just works.
Bob

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