Windows 7 forum

General discussion

7 won't shut down

by enos7 / December 29, 2009 6:31 AM PST

I'm having an issue where 7 won't shutdown. It will close everything on the desktop and go to the "logging off" splash screen but that is where it just hangs up. It won't do anything even after about 5 mins. I have to hold the power button to get it off. Then every time I restart, I have to tell it to boot normally because it says every time that it wasn't shutdown correctly.

I just noticed this a couple of weeks ago and don't think it was after any of the recent updates from 3 weeks ago (malicious removal tool, junk filter, ect). I also haven't updated or installed any new programs. (although, maybe I did just recently install free zonealarm, but i don't think it was that.) Any ideas?

My system

windows 7 ultimate x64
intel e6850 core 2 duo
evga 680i LT mobo
4gb corsair xms2 mem

Any ideas?

Post a reply
Discussion is locked
You are posting a reply to: 7 won't shut down
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: 7 won't shut down
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
This might mean ...
by Kees Bakker / December 29, 2009 6:42 AM PST
In reply to: 7 won't shut down

there is one program running that resists the forced close implicit in shutdown. See if task manager (ctrl-alt-del) will still come up if the system hangs. That might show what process it is. Not sure, however, that it works.

Kees

Collapse -
tried to do what you said
by enos7 / December 29, 2009 7:05 AM PST
In reply to: This might mean ...

Well, now that I finally decided to ask for help it started working ok. I tried to shutdown and was going to bring up the task manager and it shutdown just fine. I tried it two more times thinking that was just a fluke, but now it's working every time. So, um, thanks. I don't know what else to say...

Collapse -
Force shutdown
by TaraS_WinTeam / December 31, 2009 3:05 AM PST
Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Big stars on small screens

Smosh tells CNET what it took to make it big online

Internet sensations Ian Hecox and Anthony Padilla discuss how YouTube has changed and why among all their goals, "real TV" isn't an ambition.