Audio & Video Software forum


64 bit fomating problems

by jeffrey02341 / May 13, 2011 5:17 AM PDT

I have been using Flash video MX pro 5 to upload a videos with player skins for the past few years. I have not experience any problems when viewing them in the 32 bit format. However I recently upgraded my system to 64 bit IE 9 and Google's Namoroka (64-bit) and unfortunately they do not run in those format but still do in 32 bit IE and google's 32 bit browser.

Their representative told me that their software is not comparable with a 64 bit systems and that they are not at the present time planning on making it so.

Could some please suggest software that that would provide me with the ability to upload videos with player skins that will run in both 32 and 64 bit formats. Going to << >> and viewing it in both 32 and 64 bit browser formats will help you to understand the problem.

Thank you Jeff

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Clarification Request
Not sure I understand the problem
by MarkFlax Forum moderator / May 13, 2011 5:26 AM PDT

I've just tested you web page in Firefox (32 bit), IE (32 bit) and IE (64 bit). The videos work in both the the 32 bit browsers but not the 64 bit browser. That is what I expected.

We have come across this before that Flash does not work in IE 64 bit. We get around this by using IE 32 bit.

But it is your talk of player skins that confuses me.

Is your problem with the way the embedded player looks in IE 64 bit, or in the fact that the flash file does not play in that browser?


All Answers

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Be sure to differentiage IE vs the OS.
by R. Proffitt Forum moderator / May 13, 2011 5:25 AM PDT

Very few 64 bit browsers are out there. And even fewer users of the 64 variety. For now, until the tool makers catch up, issue your 32 bit browser add on and skins and 64 bit OS users will still be able to use them in the 32 bit browsers that run on 64 bit OSes.

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64 bit formating problems
by jeffrey02341 / May 13, 2011 10:39 AM PDT

We was wondering if there is any conversion software avaiable now that has the ability to generate a player application and skins that is compatible with 64 bit browsers. We download Adobe Square their 64 bit flash player which seems to work pretty good on most flash videos. Therefore I assuming the reason why the videos on our site are not running it due to the incompatibly of the player application with respect 64 bit browsers. We would like to get ahead of the curve and begin reformatting them if we could find some software that would us that capability.

Thanks Jeff and friends

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I have to write no.
by R. Proffitt Forum moderator / May 13, 2011 2:26 PM PDT

But do google up the new bug in Flash Hardware Acceleration. It's causing a lot of folk trouble.

Again, there is no known issue with the 64 bit OS. I see folk unable to differentiate (spelled it right this time) the OS and browser. Maybe that's the way it should be.

By default Windows 7 64 bit OS starts the 32 bit IE. You can imagine why.

Again, the tool makers are playing catchup.

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