I'm very sorry for any inconvenience this may have caused you. Unfortunately, this sounds like it may need servicing. Here's the thread where you can get details on setting that up: http://forums.cnet.com/7723-13973_102-542437/service-issues-click-here-for-help/
I have a 50 in samsung pn50a760t1 tv. The outer glass with filter has slide down about an inch. What holds that in place? Is there something special adhesive to hold it?