Samsung

Rant

50" Samsung Plasma 550 series Blackline issue

by samsunghater54 / January 17, 2013 3:10 AM PST

After my 25 month old 50'' Samsung Plasma all of a sudden had a horizontal blackline appear 4'' off the bottom of the screen all the way across . I looked it up online and this Cnet sight came up . I see the complaints from many other consumers about this same product/problem. Knowing it was out of warranty, i called samsung at least 10 times going through the same info each time which they already have. Talking to ECR many times . At one point they said they would pay for the repairs only to be called by Williston repair saying it was denyed. The service call would cost 110$, not to mention cost of repair which they wouldnt tell me unless they came out. I read another review which said it could cost 600 to 800. I mention Cnet to samsung ECR and they said we do care about consmer reviews. So therefor after 2 days dealing with them i got the txt book response about this blackline issue, basically SAMSUNG chooses to IGNORE and not back thier product . AS OF THIS DATE I WILL NO LONGER PURCHASE ANY SAMSUNG PRODUCTS AGAIN. Good luck to thoughs who have the blackline issues.
Im just waiting for the next line to appear. WOOPEE !
Remember the days when tv's lasted 15/20 yrs. Shame on SAMSUNG !

Post a reply
Discussion is locked
You are posting a reply to: 50" Samsung Plasma 550 series Blackline issue
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: 50" Samsung Plasma 550 series Blackline issue
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech for the holiday

Find recipes for July 4 with these foodie apps

The Fourth of July means fireworks, fun and food. If you're planning on a barbecue this weekend, we've got the apps to help you find holiday-inspired recipes.