Samsung

General discussion

42inch Plasma Model = HP-S4253 has sound but no picture now

by chrisirwin1810 / March 10, 2009 3:59 AM PDT

ive had this tv almost 2 years and this is the second time it has broke now... first time it was having some wierd blue pixils in the lower right corner of the picture it was under warrenty then. it came back somewhat now but its not under warrenty now and its not really that bad compaired to what it used to be u really dont notice it.

now yesterday i had the tv on and was out of the room i came back and the picture is out but i have sound. ive tired turning it off for a while and unpluging it but no change. when i turn it on the screen doesnt flash or anything its like it was never turned on. can anyone help me figure out what actually broke or how i can fix it??

Post a reply
Discussion is locked
You are posting a reply to: 42inch Plasma Model = HP-S4253 has sound but no picture now
The posting of advertisements, profanity, or personal attacks is prohibited. Please refer to our CNET Forums policies for details. All submitted content is subject to our Terms of Use.
Track this discussion and email me when there are updates

If you're asking for technical help, please be sure to include all your system info, including operating system, model number, and any other specifics related to the problem. Also please exercise your best judgment when posting in the forums--revealing personal information such as your e-mail address, telephone number, and address is not recommended.

You are reporting the following post: 42inch Plasma Model = HP-S4253 has sound but no picture now
This post has been flagged and will be reviewed by our staff. Thank you for helping us maintain CNET's great community.
Sorry, there was a problem flagging this post. Please try again now or at a later time.
If you believe this post is offensive or violates the CNET Forums' Usage policies, you can report it below (this will not automatically remove the post). Once reported, our moderators will be notified and the post will be reviewed.
Collapse -
edit

sorry i meant the pixils were in the lower left corner not the lower right

Collapse -
help

any techs out there??

Collapse -
bump
by chrisirwin1810 / March 13, 2009 11:25 AM PDT
In reply to: help

bump

Collapse -
picture black
by Samsung_HD_Tech Samsung staff / March 16, 2009 11:45 AM PDT
In reply to: bump

chrisirwin1810,

I apologize for the delay of a response. I was in meeting last week and pinned a notice at the top of the threads to announce that.

Often times when a screen goes black and the sound continues, it's a handshake issue with the cable box. Next time, try turning off the cable box and turning it back on. In most cases, the copy protection in the boxes is set high, and as a result, it keeps the picture from coming through occasionally. Turning off the box will reset the connection and should give you normal picture from then out.

Keep me posted.

--HDTech

Collapse -
42inch Plasma Model = HP-S4253 has sound but no picture now
by chrisirwin1810 / March 16, 2009 1:16 PM PDT
In reply to: picture black

its not the cable box. i switch imputs to either my computer that is also pluged into it and my xbox360 also and it still doesnt show anything screen never even flickers when turned on makes all the sounds it normaly does when starting though the blue light goes off it just never comes in except for sound u can hear the cable the xbox and all that to when u do switch inputs still.

Collapse -
42inch Plasma Model = HP-S4253 has sound but no picture now
by Samsung_HD_Tech Samsung staff / March 22, 2009 6:50 AM PDT

chrisirwin1810,

I'm not sure what would be causing that issue. If the screen is just not showing any picture whatsoever, it may be that the board behind it is malfunctioning. I wish I had a better diagnosis for it, but without looking at the unit myself, it's hard to determine from here.

--HDTech

Collapse -
Y/Z board
by Stormsteed / June 7, 2010 12:41 PM PDT

I had a similar problem on my LG 42PC3D-UE, and the culprit was a bad Z sus board. It can however be a couple different boards so i would advise seeing a professional or if you are a DIY-er then test the fuses on each board under 200 ohms on a power meter. a bad fuse will mean a broken board in most cases.

Collapse -
Black screen
by CheliRocks27 / July 9, 2010 10:51 AM PDT
In reply to: Y/Z board

I have the same problem.. Did yo uever figure out what was wrong with your TV? could you please email me...

Chelirocks27@yahoo.com

I know it might be a hassle but I would greatly appriciate it.. Thank you. =)

Popular Forums
icon
Computer Help 47,885 discussions
icon
Computer Newbies 10,322 discussions
icon
iPhones, iPods, & iPads 3,188 discussions
icon
Security 30,333 discussions
icon
TVs & Home Theaters 20,177 discussions
icon
HDTV Picture Setting 1,932 discussions
icon
Phones 15,713 discussions
icon
Windows 7 6,210 discussions
icon
Networking & Wireless 14,510 discussions

Tech Tip

Tired of your tricky Wi-Fi password?

Stop trying to memorize a complicated sequence of numbers and letters. Learn how to change the default password.