Samsung

Question

3D movie buffering issue

by azulmarble / August 8, 2013 10:37 AM PDT

I bought a Samsung Smart Led TV UN46F6400. When I play a 3D film from the Explore 3D app, it stops to buffer for a long time..often. Any ideas? 3D on Netflix seems to work pretty well. (I have Dish for TV and Comcast for my internet.)

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All Answers

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Answer
(NT) For a test, use a wired connection to the Comcast router.
by R. Proffitt Forum moderator / August 8, 2013 11:19 AM PDT
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Answer
re: 3D movie buffering issue
by Samsung_HD_Tech Samsung staff / August 8, 2013 11:18 PM PDT

Hi azulmarble,

I concur with Bob. The wired test would be a good one, if you haven't already connected it that way. Additionally, I've found that Netflix is very adept at manipulating the data stream so that you can start playing video very quickly, so what kind of Internet connection are you paying for?

HD Tech

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Answer
3D Explore buffering issue
by slkob / August 20, 2013 9:10 PM PDT

You are not alone, I have the same TV and the same issue with the Explore 3D application. To answer the wired question vs the wireless, I've tried both with the same results. I have an open question in to the Samsung application people and will let you know what we find out.

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