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Question

2Wire gateway reboots

by rapheek / October 27, 2011 12:37 AM PDT

Hi guys,
Here is the problem. I have a QWEST 2Wire 2701HG-D gateway (modem/router in one). Every time I try to go online, it reboots itself. I cannot even go the setup page (192.168.xxx.xxx)! When I try that IP, it reboots! The problem is with the firewall (ZoneAlarm) or with the computer, because I get the same problem on 3 different computers with the same modem, but I don't have this problem with a Netgear modem. I get this error message:
http://gateway.2wire.net/xslt?PAGE=HURL07
Any help will be appreciated.

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All Answers

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Answer
What computer? What OS?
by R. Proffitt Forum moderator / October 27, 2011 12:54 AM PDT
In reply to: 2Wire gateway reboots

There is an issue with Vista's Broadcast Flag with some routers but since you can turn that off and you can uninstall Zone Alarm, you do have things you can try.
Bob

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Router reboots
by rapheek / October 27, 2011 9:09 AM PDT

Hi,
Thanks for your response. I use Windows XP, not Vista. There has been a miss-type in my question. It's "The problem is NOT with the firewall (ZoneAlarm) or with the computer..." So the problem is not with the firewall. I tried the router with a computer that does not have a firewall, same thing happens.
Thank you, Rafik

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What choices does that leave you?
by R. Proffitt Forum moderator / October 27, 2011 11:01 AM PDT
In reply to: Router reboots

In other words it's dead. All one can try is the reset.

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