Dialed In

ORLANDO, Fla. -- When Frank Boulben joined BlackBerry a year ago as its chief marketing officer, he found a company whose reputation with the public was in shambles.

To make matters worse, its marketing strategy was in complete disarray. Each country or region had their own version of a BlackBerry campaign, complete with different agencies and creative processes. Even within the same region, campaigns would change from quarter to quarter with little lasting effect.

"There were a lot of broken pieces," Boulben recalled during his keynote presentation at the company's BlackBerry Live conference on Tuesday.

Getting BlackBerry'… Read more

On Tuesday, when Google's Vice President of Android Product Management Hugo Barra told a crowd of nearly 6,000 attendees that the online giant would be releasing its own variant of the critically-acclaimed Samsung Galaxy S4, many broke out in applause.

Not only would the top-tier device sport all the same desirable specs the GS4 was already known for (like the quad-core Snapdragon 600 processor and Android 4.2 OS), it would also give Android purists/TouchWiz haters, an unsullied Nexus software experience.

Yes, there was clapping all around (and even a "woot!" or two) until Barra … Read more

ORLANDO, Fla -- Irony may be funny to the gods of Olympus, but it's a cruel lesson for us mortals. I found this out the hard way at BlackBerry Live 2013. Within minutes of arriving at my hotel I managed to misplace my lovely HTC One test unit. As a result, my backup BlackBerry Z10 was suddenly promoted to first-string smartphone duty. … Read more

Starting Friday, Samsung will sell the second version of its NFC stickers, called TecTiles 2.

The main difference between these tags and the first iteration, which launched almost a year ago? Unlike the originals, the second TecTiles generation works with the Samsung Galaxy S4 as well as Samsung's other NFC-ready phones.

TecTile stickers use a small NFC receiver that trigger your smartphone into completing certain tasks when you tap them.

You can program TecTiles to turn on Wi-Fi and turn off Bluetooth, for instance, set an alarm, or send a text to someone that you've arrived home or … Read more

The next major update of Apple's iOS software is almost upon us! But which features does Apple's grid-based operating system desperately need to add, and which ones will Tim Cook and pals probably ignore completely?

That's what we're asking in this video, so hit play on the clip above as we rattle through the apps and tweaks that we want to see in iOS 7, as well as the things we probably won't. A fresh, "flat" redesign? How about some kind of "kids" mode' to stop pesky kids spending your cash … Read more

Sprint's network will soon receive a much-needed boost in some Midwestern cities like Chicago and St. Louis, Missouri.

The wireless carrier announced on Friday that it finished inking a deal with regional service provider U.S. Cellular, which is based in the Midwest.

As part of the $480 million agreement, Sprint will gain a total of 30MHz of PCS spectrum, which Sprint says will expand its network capacity in those areas, bringing better service to customers there.

In addition, around 420,000 U.S. Cellular customers will also transfer over to the Sprint family. Sprint and its prepaid arms, … Read more

BlackBerry has managed to regain some lost market share in its home country of Canada.

In a research note to investors on Thursday, Raymond James analyst Tavis McCourt reported that while BlackBerry's market share was just 6 percent in Canada in the fourth quarter of 2012, it jumped to 13.5 percent in the first quarter of 2013. The analyst believes that there was some excitement that cropped up around BlackBerry's latest handsets, the Z10 and Q10, which helped spur the change.

Still, BlackBerry is still far behind where it once was. According to McCourt, BlackBerry had a … Read more

HTC will be ramping up production of its flagship HTC One device, and capacity will double this month from April's, as the company looks to make up for lost sales due to component shortages that delayed the phone's launch in various markets.

Focus Taiwan reported Thursday that the production capacity for HTC One is rising on a month-to-month basis as its component supply chain issues improve. Jack Tong, president of HTC North Asia, said manufacturing volume will double in May from the previous month and will rise further in June to meet "strong demand."

"Our … Read more

Samsung's Galaxy S4 is on pace to easily surpass its predecessor's sales record, Samsung Electronics co-CEO Shin Jong-kyun said Thursday in an interview.

Speaking to the Korea Times, the co-CEO said that Samsung's Galaxy S4 will sell through 10 million units next week, making it the fastest-selling smartphone in the company's history. Shin told the Korea Times that the Galaxy S3 took 50 days to pass the 10 million sales mark. The Galaxy S4 will hit that level less than a month since its launch.

The Galaxy S4 is the most feature-packed smartphone Samsung has launched … Read more